Street Outreach Coordinator

Tech9; Portland (OR); On-site; USD 52,000 - 56,000; Full time

Job summary

Just Compassion of East Washington County seeks a Street Outreach Coordinator to connect unhoused individuals with resources and services. The role focuses on community outreach across East Washington County, guiding clients through engagement and access to housing and mental health supports.

Applicants should have a high school diploma or equivalent, with preferred QHMA credentials or a psychology background. A valid driver's license and a reliable vehicle are required for community-based work.

Qualifications

• Must have experience providing outreach to homeless or vulnerable populations.
• Strong motivational interviewing skills are needed.
• Experience addressing dual disorders and mental health issues desired.
• Familiar with the mental health service delivery system.
• Able to work independently and interface with agencies professionally.
• Valid driver's license, reliable vehicle, and insurance required.

Responsibilities

• Respond to self-referrals and community referrals to connect individuals with services.
• Provide outreach in East Washington County and support entry into mainstream services.
• Enroll individuals in HMIS and track services provided.
• Coordinate intake and assessment, identifying barriers and solutions.
• Assist linkage to mental health services and housing resources.

Skills

Outreach to homeless populations

Motivational interviewing

Interagency collaboration

Independent work

Bilingual (preferred)

Education

High School Diploma or equivalent

QHMA credentials preferred

Bachelor's in Psychology or related field preferred

Tools

HMIS

Microsoft Office

Job description

LocationPortland, ORCompensation$25.00 - $27.00 per hour (USD)Job Title: Street Outreach CoordinatorReview date: Open until filledSalary: $25/hr to $27/hr (non-exempt)Reports to: Programs Supervisor**Job Description:**The Outreach Worker will respond to self-referrals from homeless individuals and to community referrals from hospital emergency rooms, jails, shelters, and other referral sources. This position will provide the bridge to services for individuals who are currently unengaged with any support services. The position will be based largely in the community, providing outreach as needed for homeless individuals throughout East Washington County, and will follow them through the steps of engagement and their entry into mainstream services.**Outreach*** Connect with individuals who are actively unhoused and unsheltered, and work to connect them with resources and shelter.* Conduct pre-engagement and engagement meetings as needed; coordinate intake and assessment.* Identify barriers to service and support, such as transportation problems, or need for emergency assistance (clothing, blankets, etc.), develop short-term solutions for meeting individual's basic needs.* Design tentative individual service and support plan identifying individual's most urgent needs and long-term goals.* Respond to referrals from emergency rooms, hospital units, etc.; triage referrals, proceed with linkage to services as appropriate.* Assist individual to gain access to mental health services by linking with an appropriate mental health agency.* Assess for housing needs and help link individuals as needed with shelter, transitional, or permanent housing.**Administrative*** Enroll all individuals into the county wide database, Homeless Management Information System (HMIS)* Track services provided in HMIS* Attend all agency and community meetings as assigned; collaborate with other providers to ensure seamless services to this population* Provide training and information referral on homeless and mental health resources to community providers* Ensure that all spending is tracked properly and documentation is turned in.* Other reporting or tasks as delegated by the Programs Supervisor**Misc.*** Donation collections for outreach participants* Other tasks as assigned by the Programs Supervisor**Other General Expectations:*** Attend and positively participate in required meetings.* Pursue ongoing development of skills and competencies.* Follow all corporate polices, procedures, and protocols.* Maintain current Oregon Drivers License and insurance.* Follow through on all directives and instructions.**Positions Reporting: (Listing of job incumbents reporting into this position)**None**Education/Certificates/Licenses/Registration:**High School Diploma or equivalent required.QHMA credentials preferred, Bachelor of Arts or Science in Psychology or a related field preferred. Experience working with adults diagnosed with severe mental illness, and computer literacy is required.* **Valid driver’s license, reliable vehicle, and insurance is required.****Experience/Qualifications:*** Must have experience providing outreach to homeless individuals or other vulnerable populations, and be familiar with the needs of homeless mentally ill individuals.* Strong motivational interviewing skills are needed.* Experience addressing Dual Disorders and general CD issues desired.* Familiar with mental health service delivery system preferred.* Must possess the ability to interface with other agencies and represent the agency in a professional manner.* Must be able to work independently.**Preferred*** Bilingual preferred ($1.00 differential)Just Compassion of East Washington County is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination on all legally recognized bases including, but not limited to, race, creed, color, gender, pregnancy, sexual orientation, gender identity, age, marital status, family relationship, disability, national origin or service in the uniformed services.# Location