Rapid Rehousing Case Manager

Tech9; Portland (OR); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Medical

Dental

Paid time off

Job summary

Just Compassion of East Washington County seeks an Enhanced Rapid Re-Housing Case Manager to assist households in housing crises using a Housing First, low barrier approach. You will help clients secure permanent housing through rapid problem solving and individualized planning. The role is full-time, 40 hours/week, with benefits.

Requires valid driver’s license; bilingual skills preferred. Reports to the Programs Supervisor and follows DHS and agency standards in a collaborative team

Qualifications

• High school diploma or equivalent required.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office, Google Suite, and HMIS preferred.

Responsibilities

• Outreach and intake to identify eligible participants.
• Assist with housing search and placement for clients.
• Provide financial assistance for rent and move-in costs with proper documentation.
• Develop individualized case management plans and provide ongoing support.
• Enter and track services in HMIS and ensure data quality.
• Adhere to agency policies and DHS program guidelines.

Skills

Organizational skills

Communication skills

Driver's license

Car insurance

Reliability

Education

High school diploma or equivalent

Bachelor’s degree in social work or related field

Tools

MS Office

Google Suite

HMIS

Job description

LocationPortland, ORCompensation$50,000 per year (USD)Just Compassion of East Washington County is a Non-Profit community-centered response for addressing the needs of homeless individuals by building relationships and aspiring towards wholeness.Job Title: **Enhanced Rapid Re-Housing Case Manager**Full-Time | 40 hours/week | Starting at $25/hr | Benefits IncludedPosition Reports To: Programs Supervisor**Overview**: The Enhanced Rapid Re-Housing (ERRH) Case Manager is responsible for providing comprehensive case management services to households experiencing housing crises. The role focuses on quickly resolving housing barriers and securing permanent housing using a Housing First, Low Barrier, Harm Reduction approach. The Case Manager will adhere to the standards and guidelines set by the Washington County Department of Housing Services (DHS) and comply with all relevant laws and regulations.**Essential Duties and Responsibilities:*** Outreach, Engagement, Intake, and Assessment* Conduct outreach and engagement activities to identify eligible participants.* Perform intake and assessments to determine participants’ needs and eligibility.* Housing Search and Placement* Assist participants in identifying suitable housing options.* Facilitate housing search and placement process.* Financial Assistance* Provide financial assistance for rent, move-in costs, and other housing-related expenses.* Ensure proper documentation and compliance with financial management protocols* Case Management and Supportive Services* Develop and implement individualized case management plans to guide service delivery.* Provide ongoing case management and support services tailored to participants’ needs.* Engage in regular case conferencing to support participants’ progress in the program.* Data Management and Compliance* Collect and upload eligibility documentation into HMIS (Homeless Management Information System)* Track and document all services in HMIS, ensuring data quality and integrity.* Policy and Procedure Adherence* Stay informed and comply with Just Compassion and County policies, procedures, and program standards.**Minimum Qualifications:*** High school diploma or equivalent.* Strong organizational and communication skills.* Ability to maintain confidentiality and work with sensitive client information.* Proficiency in Microsoft Office, Google Suite, and client databases (HMIS preferred).* Valid driver’s license and car insurance required.* Reliable vehicle required for site visits and housing navigation.**Preferred Qualifications:*** Bachelor’s degree in social work, human services, or a related field.* Experience working with unhoused individuals and vulnerable populations.* Bilingual (Spanish, Russian, or other languages spoken by underserved communities) preferred.* Prior case management experience in housing, supportive services, or Medicaid-funded programs.**Physical Requirements:*** Ability to walk up and down stairs.* Ability to get up and down off from the floor, unassisted.* Ability to stand for a combined total of more than 4 hours a day.* Ability to lift up to 20 pounds, unassisted.* Ability to assist in physical set-up activities (e.g., setting up and rearranging folding tables and chairs, etc.)* Ability to perform activities while twisting and turning.* Competitive pay and benefits including medical, dental, and paid time off.* Opportunities for professional development, including training in trauma-informed care and housing-first strategies.* A collaborative work environment that values compassion, advocacy, and community impact.* Be part of a growing organization working to create real housing solutions in Washington County and beyond.*Just Compassion of East Washington County is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination on all legally recognized bases including, but not limited to, race, creed, color, gender, pregnancy, sexual orientation, gender identity, age, marital status, family relationship, disability, national origin, or service in the uniformed services*.# Location