Street Medicine Operations Lead: Field & Care Coordination

Project-Home; Philadelphia (Philadelphia County); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Company-paid life and disability保险

Paid parental leave

Flexible Spending Accounts

401(k) with employer matching

Generous Paid Time Off including sabb.

Employee wellness programs

Professional development and career成长

Job summary

Project HOME, through its Healthcare Services, seeks an Operations Specialist for Street Medicine in Philadelphia. You will manage daily operations, engage patients, and coordinate schedules with the Clinical Lead and outreach teams to support holistic, trauma-informed care for people experiencing homelessness.

You will help track the operating budget, support annual planning, and participate in interagency meetings to ensure continuity of care.

Qualifications

• High school diploma or GED required.
• At least 3 years' experience working with unhoused individuals and/or people with substance use or mental health diagnoses.
• Valid driver's license and eligible to drive for the organization.
• CPR and First Aid certification preferred.
• Experience in healthcare operations, community-based services, outreach, patient navigation, care coordination, or administrative support.

Responsibilities

• Manage daily administrative activities for clinical care, including real-time provider schedule management.
• Engage with street medicine participants seeking healthcare services.
• Create weekly schedules for clinical team members with leadership and staff input.
• Coordinate after-hours on-call scheduling and daily hospital reports for hospitalized patients.
• Serve as primary liaison between clinical teams and administration, ensuring effective communication.

Skills

Patient engagement

Scheduling

Budget tracking

Communication

Team collaboration

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Internet tools

Job description

Project HOME, through its Healthcare Services, seeks an Operations Specialist for Street Medicine in Philadelphia. You will manage daily operations, engage patients, and coordinate schedules with the Clinical Lead and outreach teams to support holistic, trauma-informed care for people experiencing homelessness.

You will help track the operating budget, support annual planning, and participate in interagency meetings to ensure continuity of care.