Strategy & Ops Lead, Applied AI

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Internal tooling ownership

Collaborative culture

Hands-on role

Impact on operations

Leadership accessibility

Job summary

The Ladders seeks a Strategy & Ops Lead, Applied AI to join a leader in Hospitals & Medical Centers. This role sits at the intersection of operations and engineering to drive tooling, workflows, and AI-enabled systems for day-to-day execution in a fast-paced healthcare environment.

You will partner with engineers and operational stakeholders to translate ambiguous problems into clear technical requirements and practical solutions, building APIs and automation to improve reliability and

Qualifications

• 5+ years of experience in a technical operations role.
• Strong understanding of APIs and automation tools.
• Proven problem-solving skills in ambiguous situations.
• Ability to manage multiple priorities effectively.
• Experience with tool integrations and workflow optimization.

Responsibilities

• Build and improve workflows and automations to increase efficiency.
• Execute high-priority tooling initiatives across operations.
• Collaborate with engineers to define requirements and write specifications.
• Enhance systems that integrate support platforms and AI solutions.
• Translate problems into actionable technical solutions.
• Identify and resolve tooling gaps proactively.
• Ensure system reliability and improve operational connectivity.

Skills

APIs & automation

Technical operations

Problem solving

Prioritization

Tool integrations

Tools

APIs

Automation platforms

Job description

For our client, we are seeking a Strategy & Ops Lead, Applied AI to join the team of a leader in the Hospitals & Medical Centers space.

This role will sit at the intersection of operations and engineering, driving the systems, workflows, and automations that support day-to-day execution in a fast-paced healthcare environment.

You will partner closely with engineers and operational stakeholders to translate ambiguous problems into clear technical requirements and practical solutions.

The focus is on strengthening internal tooling, improving reliability, and unlocking greater efficiency through thoughtful use of APIs, automation, and AI-enabled systems.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $110,000 – $130,000 annually

Responsibilities

• Build and improve workflows and automations to increase efficiency
• Execute high-priority tooling initiatives across operations
• Collaborate with engineers to define requirements and write specifications
• Enhance systems that integrate support platforms and AI solutions
• Translate problems into actionable technical solutions
• Identify and resolve tooling gaps proactively
• Ensure system reliability and improve operational connectivity

Qualifications

• 5+ years of experience in a technical operations role
• Strong understanding of APIs and automation tools
• Proven problem-solving skills in ambiguous situations
• Ability to manage multiple priorities effectively
• Experience with tool integrations and workflow optimization

Benefits

• Opportunity to own and evolve an internal tooling ecosystem
• Collaborative work environment at the intersection of operations and engineering
• Hands-on role in a fast-paced, evolving technical landscape
• Potential for impact on day-to-day operations through innovative tooling
• Engaged and dynamic culture with leadership accessibility

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.