Strategy & Ops

Petra Labs; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Petra Labs, based in SoHo, New York, seeks a versatile professional to own the customer relationship and help clients win. You’ll act across sales, operations, and product, surfacing insights from the field to guide product direction and growth.

You’re a fast learner who thrives in ambiguous settings and can translate client feedback into actionable product strategy that moves the company forward.

Qualifications

• Own the customer relationship and help clients win.
• Swiss-army knife across sales, operations, and product.
• Sharp, fast-learning, and comfortable in high-stakes environments.

Responsibilities

• Own the customer relationship and help clients win.
• Surface field insights and translate them into clear product direction.

Skills

Customer relationship

Sales

Operations

Product feedback

Job description

About Petra Labs

Petra Labs is building the attribution and experimentation layer for AI search. We believe the future of commerce will be shaped by AI-driven information retrieval, yet most companies lack the infrastructure to understand and capitalize on this emerging growth channel. Petra Labs uses large-scale simulations, agentic analysis, and deeply embedded integrations to turn AI search from a black box into a measurable growth channel teams can rigorously optimize and allocate spend against.

Raised $5M+ in funding from Tier-1 VCs. We work in our SoHo, New York office.

Culture

• We hire a small number of extremely talented people and give them as much ownership and autonomy as possible

• We are truth-seeking. Transparent, direct discourse is encouraged. We challenge existing beliefs in pursuit of always getting better

• We work hard and are unapologetic about the level of effort required to build a generational company

About the Role

You will own the customer relationship and do whatever it takes to help clients win. You’re a Swiss-army knife across sales, operations, and product. You’re sharp, fast-learning, and comfortable in high-stakes, ambiguous environments. You’ll surface insights from the field and translate them into clear product direction that moves the company forward.