Strategy & Operations Program Manager, Global Technical Enablement

Wizinc; United States; Remote; USD 136,000 - 185,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits package

Job summary

Wizinc is seeking an experienced operations and strategy leader to serve as the head at the right hand of a global technical enablement organization that builds product mastery for cloud security and AI-era customers. This is a high-altitude role focused on strategy, governance, and storytelling, not direct team execution.

You will run leadership cadence, manage budgets and vendors, convert dashboards into leadership narratives, and prep the head for executive reviews, QBRs, and escalations.

Qualifications

• 5+ years in business operations, strategy, chief-of-staff, or technical program management.
• Ability to write and speak at a leadership altitude and influence cross-functional stakeholders without formal authority.
• Strong multi-thread coordination with documentation and follow-through.

Responsibilities

• Architect and run the leadership operating rhythm (staff meetings, quarterly planning, cross-pillar retrospectives).
• Drive the end-to-end OKR lifecycle: draft, cascade, track, mitigate schedule risk.
• Govern the decision log to ensure ownership, dates, and follow-through for every agreement.
• Lead financial forecasting, budgets, and business-case development for enablement infra and vendor platforms.
• Manage vendor and platform lifecycles, renewals, and the enablement tech stack.
• Maintain a current walking deck narrative covering org, strategy, OKR status, metrics, risks, and wins.
• Convert dashboards, learner throughput, and course CSAT into leadership narrative with analysts.
• Prepare the head for executive reviews, QBRs, skip-levels, and escalations with dry-runs and briefing docs.
• Represent the head in selected forums as a proxy and coordinate between enablement pillars and product teams.

Skills

Leadership

Strategic planning

Cross-functional collaboration

Executive communication

Budget management

Education

Bachelor's degree in business or related field

Job description

Role overview

Serve as the operational right hand to the head of a global technical enablement organization that builds product mastery for cloud security and AI-era customers. This is a high-altitude strategy and operations role: keep the business inspection-ready, run the leadership cadence, govern spend and vendors, and turn data into a story leaders can tell at a moment's notice, without owning team execution directly.

Responsibilities

• Architect and run the leadership operating rhythm, including staff meetings, quarterly strategic planning, and cross-pillar retrospectives.
• Drive the OKR lifecycle end to end: draft, cascade, track, and proactively mitigate schedule risk before it hits the business.
• Govern the decision log so that every agreement leaves a meeting with an owner, a date, and follow-through.
• Lead financial forecasting, budget tracking, and business-case development for enablement infrastructure such as lab environments, software licensing, tool subscriptions, and vendor platforms.
• Manage vendor and platform lifecycles, renewals, and the operational tech stack for the enablement organization.
• Maintain a continuously current "walking deck" narrative covering org, strategy, OKR status, metrics, risks, and wins, ready to present with zero prep.
• Convert central dashboards, learner throughput, and course CSAT into an actionable leadership narrative in partnership with analysts.
• Prepare the head of the function for executive reviews, QBRs, skip-levels, and escalations through dry-runs, briefing docs, and pre-empted questions.
• Represent the head in selected forums as a proxy, and serve as the strategic coordination bridge between enablement pillars and partners in product, product marketing, solutions engineering, and support.

Requirements

• Bachelor's degree in business, computer science, engineering, or a related field, or equivalent practical experience.
• 5+ years in business operations, strategy, chief-of-staff, or technical program management, including direct support of senior leaders.
• Proven experience managing operational tech stacks, vendor relationships, and tracking organizational budgets, OPEX, or business cases.
• Demonstrated ability to write and speak at a leadership altitude and influence cross-functional stakeholders without formal authority.
• Exceptional ability to manage multiple complex threads, ensuring documentation, follow-through, and action on every decision.

Nice to have

• Experience in an Office-of-the-CxO function or as a dedicated right-hand to a senior leader in a high-tech environment.
• Familiarity with cloud platforms (GCP, AWS, or Azure), cybersecurity, technical lab environments, or developer platforms.
• Experience working inside or partnering with technical enablement, customer engineering, sales engineering, or customer success organizations.
• Comfort operating in high ambiguity and inventing structure when priorities shift across a distributed global team.

Benefits and work setup

• US base salary range of $136,000-$185,000, plus bonus, equity, and benefits; final offer varies by location and experience.
• Role does not offer visa sponsorship; candidates must have existing right to work in the role's country.