Strategy & Operations Manager, Compensation

Whatnot; New York (NY); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible Time off Policy

Health Insurance

Work From Home Support

Home office setup allowance

Cell phone/internet allowance

Wellness allowance

Childcare allowance

Parental leave

401k/pension

Job summary

Whatnot is hiring a Strategy and Operations Manager, Compensation, to translate sales strategy into concrete goals and own the compensation framework for incentive-based roles. You will partner with RevOps, Sales leadership, and Finance to design plans, quotas, and dashboards, driving quarterly revisions and payout accuracy.

You will build new structures for partnerships and customer segments, standardize processes, and support broader RevOps initiatives.

Qualifications

• 4-5 years of experience in a fast-paced organization.
• Experience with sales organizations and sales compensation models.
• Business acumen, analytically driven with data to act on insights.
• Proficient in SQL and dashboarding tools.

Responsibilities

• Use forecasting, analyses, and input from RevOps, Sales leadership and Finance to build sales compensation models and inform OKR-setting.
• Partner with Sales Leadership and People Team for rolling out new sales plans/quotas quarterly.
• Drive the sales planning cycle by setting and tracking quota targets across Sales teams that align with growth strategy and goals.
• Build net new compensation structures for new partnerships and customer segments.
• Create dashboards for compensation tracking and payouts to inform improvements in the sales commission model each quarter.
• Collaborate with Finance to facilitate accurate and timely commission payouts.
• Drive standardization and automation of all processes related to commission-setting and tracking.
• Support broader RevOps needs such as strategic analyses, performance monitoring, and special projects.

Skills

Sales comp experience

Sales analytics

SQL

Data-driven

Tools

Sigma

Hex

Salesforce

Job description

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

As a Strategy and Operations Manager, Compensation, you will be responsible for translating our sales strategy into tangible goals for the team. You will own the compensation model for our incentive-based employees and develop plans for new functions as we grow the organization.

• Use forecasting, in-depth analyses, and input from RevOps, Sales leadership and Finance to build sales compensation models and inform OKR-setting

• Serve as a trusted partner to Sales Leadership and People Team in rolling out new sales plans/quotas quarterly

• Drive the sales planning cycle by setting and tracking quota targets across various Sales teams that align with growth strategy and goals

• Build net new compensation structures for new partnerships and customer segments

• Build dashboarding for compensation tracking and payouts that informs improvement of the sales commission model each quarter

• Collaborate with Finance to facilitate accurate and timely commission payouts

• Drive standardization and automation of all processes related to commission-setting and tracking

• Support broader RevOps needs such as conducting strategic analyses, building performance monitoring, and taking on special projects

Team members in this role are required to be within commuting distance of our Los Angeles, San Francisco, or New York City hubs.

You

Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here.

• You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot

• You are scrappy and flexible enough to work in an ambiguous environment with coaching and guidance, especially when it comes to building something 0 to 1

• You have 4-5 years of experience working in a fast-paced organization, and a track record of working quickly, iteratively, and cross-functionally

• You have prior experience working with sales organizations and on sales compensation models

• You have business acumen, are deeply analytical, detail-oriented, and comfortable understanding and manipulating data to take action on business insights

• Your deep analytical experience includes using SQL and dashboarding tools as part of your day to day work

Nice to Have

• Proficiency in Sigma, Hex and Salesforce

• Experience at a high-growth startup, marketplace, or creator-focused platform

• Passion for creator communities and/or new product categories that are uniquely suited to live ecommerce

• Experience buying and selling in online marketplaces

Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)

• Health Insurance options including Medical, Dental, Vision

• Work From Home Support

  • Home office setup allowance

  • Monthly allowance for cell phone and internet

• Care benefits

  • Monthly allowance for wellness

  • Annual allowance towards Childcare

  • Lifetime benefit for family planning, such as adoption or fertility expenses

• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally

• Monthly allowance to dogfood the app

  • We expect all employees to actively use the product!

• Parental Leave

  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.