Strategy & Operations - Associate (Worker Operations)

Traba; New York (NY); On-site; USD 90,000 - 168,000; Full time

Job summary

A leading technology company is seeking a Strategy & Operations Associate to enhance marketplace health and profitability. The role involves championing operational excellence, strategizing for success, and collaborating across teams. Ideal candidates have a strong background in business or economics, with a focus on efficiency and communication skills. This position offers competitive compensation and benefits.

Benefits

Start-up equity

100% Paid health, dental & vision coverage

Dinner Provided via DoorDash

Commuter benefit

Team building events

Gympass benefit

Flexible PTO

Qualifications

• 2+ years of experience in consulting, investment banking, or strategy/operations.
• Exceptional communication skills and ability to thrive under pressure.

Responsibilities

• Champion operational excellence and enhance efficiency.
• Develop strategies to boost operational efficiency and customer satisfaction.
• Design and execute user acquisition and retention campaigns.

Skills

Operational Excellence

Strategic Thinking

Communication

Organization

Education

Bachelor's degree in economics, business, finance, engineering

Tools

SQL

Job description

Strategy & Operations - Associate (Worker Operations)

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Strategy & Operations - Associate (Worker Operations)

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Traba’s mission is to empower businesses and workers to reach their full productivity and potential. Traba is a technology company that is revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. By connecting both, new levels of productivity, earning potential, and avenues for growth are unlocked. We’re proud to be backed by the world’s best investors, such as Founders Fund, Khosla Ventures, and General Catalyst.

We are seeking an experienced & entrepreneurial rockstar to run our two-sided labor marketplace in one of our markets. You'll be a key member of our Market Operations team.

As a Strategy & Operations Associate on our Market Operations Team, you will work closely with our workers. You'll wear multiple hats to ensure the success of your market in terms of growth, marketplace health, and profitability and you'll be a cross-functional influential partner to the many teams that are critical to the successful execution of your plan, including Sales, Central Operations, Tech, Product, Marketing and more!

What You'll Do

• Champion Operational Excellence: Become the go-to expert on Traba’s daily operations, ensuring everything runs like a well-oiled machine while continuously seeking ways to enhance efficiency and effectiveness.
• Strategize for Success: Think big and dive deep – identify areas where our processes can be streamlined, and craft actionable plans to drive improvement and eliminate inefficiencies.
• Master Marketplace Dynamics: Take charge of Traba’s marketplace supply by designing and executing innovative user acquisition, retention, and reactivation campaigns that meet both current and future demand.
• Elevate Business Performance: Develop and implement strategies that not only boost operational efficiency but also elevate customer satisfaction and overall business performance.
• Create Impactful Tools & Insights: Build powerful tools, craft insightful analyses, and establish reporting structures that surface key insights, enabling cross-functional teams to make data-driven decisions and achieve strategic goals.
• Be the Glue that Connects: Maintain strong communication and collaboration across Operations, Sales, Product, and Engineering teams, ensuring everyone is aligned and working towards shared success.
  
  

What You’ll Need

• Bachelor's degree in economics, business, finance, engineering, or a related field, or equivalent work experience.
• 2+ years of experience in dynamic roles such as consulting, investment banking, and 1+ years in strategy/operations at a fast-paced tech company or startup
• A methodical, process-driven mentality that is focused on both accuracy and efficiency.
• An eagerness to roll up your sleeves and get into the details of processes.
• High EQ and a resilient mentality that allows you to quickly overcome challenges and setbacks.
• Exceptional communication skills and an ability to thrive in fast-paced environments under pressure.
• Excellent organization, time management, and prioritization skills.
  
  

Bonus Points

• Experience with SQL and no code tools like Retool, experience working with product/engineering teams.
  
  

Benefits

• Start-up equity
• Competitive salary
• ???? 100% Paid health, dental & vision coverage
• ️ Dinner Provided via DoorDash, free DashPass & stocked kitchen for NY employees
• Commuter benefit
• Team building events
• Gympass benefit
• Flexible PTO
• ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health
  
  

Salary Range Details

The total compensation (cash + equity) range for this role is $90,000 - $167,500, based on market data and the scope of responsibilities. For exceptionally qualified candidates, we’re open to adjusting compensation accordingly. We offer a highly competitive equity package designed to ensure you share meaningfully in the long-term success and upside of the business.

Equal Opportunity Employer

Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.

Our Values

Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don’t sacrifice long-term value for short-term results.

Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.

Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.

Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve these often overlooked communities’ problems.

What is light industrial labor?

Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Technology, Information and Internet

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