Strategy & Innovation Analyst, Business Transformation

Southern Company Gas; Naperville (IL); On-site; USD 77,000 - 121,000; Full time

Job summary

Southern Company Gas is seeking a Business Strategic Innovation Analyst to provide analytical, project management, research, and testing support for Customer Operations, Safety, and Training. The role focuses on end-to-end business transformation, partnering across the organization to identify, develop, and implement innovative solutions that improve processes and technology alignment.

You will leverage data and design thinking to drive improvements and measurable results.

Qualifications

• Bachelor's degree in Business, Data Analytics, IT or related field.
• 3–5 years of experience in data analytics, business analysis, or process improvement.
• Strong written and verbal communications, ability to simplify complex concepts for diverse audiences.

Responsibilities

• Analyze data, stakeholder feedback, and business insights to connect process, technology, and people impacts into practical recommendations.
• Support the development and execution of strategic initiatives, business enhancements, and innovation projects.
• Ensure alignment between business processes and technology solutions.
• Identify opportunities for process improvement and facilitate ideation and design-thinking sessions with business partners.
• Conduct research, analysis, and testing to evaluate business needs and recommend solutions.
• Support change management activities to prepare employees to adopt new processes and technologies.
• Collaborate with cross-functional teams to drive business process improvements and operational efficiency.
• Assist in implementation and monitoring of business intelligence tools, analytical solutions, and performance metrics.
• Partner with leadership to identify opportunities that enhance customer and employee experiences.
• Support innovation initiatives leveraging emerging technologies to improve service delivery and organizational effectiveness.

Skills

Data analytics

Stakeholder engagement

Process improvement

Change management

Education

Bachelor's degree in Business, Data Analytics, IT

Tools

Python

SQL

Databricks

Microsoft Copilot

Job description

Southern Company Gas is seeking a Business Strategic Innovation Analyst to provide analytical, project management, research, and testing support for Customer Operations, Safety, and Training. The role focuses on end-to-end business transformation, partnering across the organization to identify, develop, and implement innovative solutions that improve processes and technology alignment.

You will leverage data and design thinking to drive improvements and measurable results.