Strategic Innovation & Analytics Analyst

Southern Company Gas; Atlanta (GA); On-site; USD 77,000 - 121,000; Full time

Job summary

Southern Company Gas is seeking a Business Strategic Innovation Analyst in Atlanta, GA to drive analytics-led improvements across Customer Operations, Safety, and Training. You will connect data, technology, and people to implement innovative business solutions and optimize processes in a highly collaborative setting.

Responsibilities include supporting strategic initiatives, change management, and performance metrics while leveraging AI tools such as Python and SQL.

Qualifications

• Bachelor's degree in Business, Data Analytics, Information Technology, or a related field.
• 3–5 years of experience in data analytics, business analysis, process improvement, or a related field.
• 3–5 years of demonstrated professional experience with written and verbal communications, including the ability to simplify complex concepts for diverse audiences.

Responsibilities

• Analyze data, stakeholder feedback, and business insights to connect process, technology, and people impacts into practical, actionable recommendations.
• Support the development and execution of strategic initiatives, business enhancements, and innovation projects.
• Ensure alignment between business processes and technology solutions.
• Identify opportunities for process improvement and facilitate ideation, problem-solving, and design-thinking sessions with business partners.
• Conduct research, analysis, and testing to evaluate business needs and recommend innovative solutions.
• Support change management activities that prepare employees and stakeholders to successfully adopt new processes, technologies, and ways of working.
• Collaborate with cross-functional teams to drive business process improvements and operational efficiency.
• Assist in the implementation and monitoring of business intelligence tools, analytical solutions, and performance metrics.
• Partner with leadership and stakeholders to identify opportunities that enhance customer experience, employee experience, and business operations.
• Support innovation initiatives that leverage emerging technologies to improve service delivery and organizational effectiveness.

Skills

Facilitation

Stakeholder engagement

Customer needs

AI tools (Python, SQL, Copilot, Databr

Education

Bachelor's degree in Business/Data Analytics/IT

Tools

Python

SQL

Microsoft Copilot

Databricks

Excel

PowerPoint

Job description

Southern Company Gas is seeking a Business Strategic Innovation Analyst in Atlanta, GA to drive analytics-led improvements across Customer Operations, Safety, and Training. You will connect data, technology, and people to implement innovative business solutions and optimize processes in a highly collaborative setting.

Responsibilities include supporting strategic initiatives, change management, and performance metrics while leveraging AI tools such as Python and SQL.