Strategy Analyst/Associate

Charlie Health; New York (NY); Hybrid; USD 75,000 - 130,000; Full time

Job summary

As part of a mission-driven team at a leading behavioral health organization, the Strategy Analyst/Associate will support strategic initiatives through data analysis and project management. This role requires a strong analytical background and a proactive mindset to develop models, optimize processes, and contribute to improving mental health outcomes across communities.

Qualifications

• 1-5 years of relevant work experience in consulting or analytical operations.
• Strong analytical and detail-oriented skills.

Responsibilities

• Develop models and performance assessments to measure ROI.
• Lead cross-functional projects and ensure successful execution.
• Analyze business metrics to identify optimization opportunities.

Skills

Data Analysis

Project Management

Communication

Problem Solving

Education

Bachelor's degree in Business, Analytics, Finance, or similar

Tools

SQL

Tableau

Excel

Job description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

Charlie Health is seeking highly motivated, intellectually curious, and data-driven Strategy Analysts/Associates to join our growing team. You'll support cross-functional projects from concept to implementation, working directly with stakeholders across the organization to develop and execute strategies that create significant value through cost savings, revenue generation, and improved outcomes.

This is an ideal position for someone who thrives in ambiguity, learns quickly, and wants to make a tangible impact. You'll have exceptional autonomy and responsibility while being expected to "think like an owner" and commit to Charlie Health's success.

Our team is comprised of passionate, forward-thinking professionals eager to tackle the mental health crisis. We're looking for candidates inspired by our mission and energized by the opportunity to build innovative solutions that will impact millions of lives.

Responsibilities

• Develop comprehensive models, forecasting analyses, and performance assessments to inform decision-making and measure ROI across business functions
• Design and implement scalable processes, systems, and workflows that improve operational efficiency and performance outcomes
• Lead cross-functional projects by coordinating stakeholders, managing timelines, and ensuring successful execution of strategic initiatives
• Analyze key business metrics, performance indicators, and operational data to identify optimization opportunities and drive data-driven recommendations
• Support market expansion efforts through research on new opportunities, competitive analysis, and go-to-market strategy development
• Create executive-level presentations, dashboards, and reports to communicate insights and strategic recommendations to leadership
• Collaborate with internal teams and external partners to gather requirements, evaluate solutions, and drive adoption of new tools and processes
• Monitor industry trends, regulatory changes, and best practices to inform strategic planning and competitive positioning

Note: the above responsibilities are examples of what you may be doing, but your exact scope of work will be dependent on the team you join.

Qualifications

• Bachelor's degree in Business, Analytics, Finance, Math, Computer Science, or similar analytical subject area
• 1-5 years of relevant work experience; consulting, investment banking or analytical operations candidates are strongly preferred
• Experience with SQL and/or Tableau is a plus
• Exceptional communication, interpersonal, listening and relationship-building skills
• Advanced Excel skills
• Resourceful with a natural ability to problem solve
• Proactive self-started and natural multitasker
• Meticulous attention to detail
• Highly analytical, with an ability to construct research and data-driven recommendations

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The target base compensation for this role will be between $75,000 and $130,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $75,000 and $143,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID

Our Values

• Connection: Care deeply & inspire hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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