UKG Applications Analyst III-Digital and Technology Partners - Remote

Mount Sinai Health System; New York (NY); Remote; USD 99,000 - 149,000; Full time

Job summary

A leading healthcare provider is looking for a UKG Applications Analyst III, responsible for supervising applications analysis and supporting the UKG Pro WFM system. This role involves training users and managing technical tasks to enhance operational efficiency within Mount Sinai Health System.

Qualifications

• Five years solid experience in IT.
• 5+ years experience with UKG.
• 3+ years Pro WFM experience.

Responsibilities

• Supervises and guides the Applications Analysts.
• Troubleshoots and supports user inquiries for UKG Pro.
• Coordinates activities with other IT sections.

Skills

Applications analysis

Troubleshooting

User training

Education

Bachelor degree in Computer Science or related discipline

Tools

UKG Pro WFM

Job description

UKG Applications Analyst III-Digital and Technology Partners - Remote

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Description

The Applications Analyst III supervises and provides technical guidance to the staff in the development of specifications for new or revised systems.

Description

The Applications Analyst III supervises and provides technical guidance to the staff in the development of specifications for new or revised systems.

This position is responsible for troubleshooting and supporting user inquiries into the UKG Pro WFM time and attendance system, as well as carrying out training for the users, both on a periodic and ad hoc basis.

Responsibilities

• Has full technical knowledge of applications analysis and has supervisory duties of instructing, assigning, directing and checking the work of the other Applications Analysts.
• Assists in planning, organizing and controlling the activities of the section.
• May work with client management to identify and specify the complex business requirements and processes, and in the application design, testing and implementation process (e.g., diverse development platforms, software, hardware, technologies and tools, etc.).
• Coordinates the activities of the section with other IT sections (e.g., database, telecommunications, operations, technical support, etc.).
• Acts as expert technical resource to development staff in all phases of the development and implementation process.
• Assists in all levels of supervision and may perform management function in the absence of the Manager.
• May act as a project leader.
• Carry out troubleshooting and training the timekeeping and scheduling modules for the users
• Keep the service now ticket count less than double digits and provide solutions to the team to achieve it.
• Performs related duties as assigned or requested.
  
  

Qualifications

Education Requirements

• Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience. Advanced degree preferred.
  
  

Experience Requirements

• Five years of solid, diverse work experience in IT
• 5+ years of experience with UKG
• 3+ years Pro WFM
• 3+ years of experience in training and interacting with users
  
  

Non-Bargaining Unit, 290 - DTP Business Applications - MSH, Mount Sinai Hospital

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $99200 - $148800 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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