Strategic Workforce & Training Analyst

State of Delaware; Delaware; On-site; USD 60,000 - 90,000; Full time

Job summary

The State of Delaware's Division of Transportation Solutions invites applications for an Administrative Analyst to support administrative operations across the agency, including constituent relations, media inquiries, and policy oversight. The role emphasizes analysis, coordination of projects, and ensuring compliance with agency procedures.

Applicants should have multi-year experience in administrative support, public relations, and project management, with a focus on delivering efficient,

Qualifications

• Three years' experience in performing administrative specialist work such as composing official documents, drafting and distributing communications or other materials, tracking and resolving issues with workflow, assisting with research, special projects, or data/information management, or other similar work in support of administrative, technical, program, and/or office operations.
• Three years' experience in providing guidance and consultation to management, customers, and others on administrative matters.
• Six months' experience in public relations, media relations, or communications such as establishing and promoting a positive image with the public and informing or influencing specific audiences using internal and external communications such as public forums, journalism, writing, marketing, advertising, promotions, or special events.
• Six months' experience in project management such as planning, developing, implementing, managing, and evaluating projects to ensure objectives are met.
• Six months' experience in narrative report writing.

Responsibilities

• Oversees constituent relations and ensures timely, responsive handling of contacts.
• Directs and conducts special projects, including sensitive or confidential issues.
• Participates in planning, policy formulation, budgeting, and issue solving.
• Reviews correspondence, determines authority levels, tracks data for policy compliance.
• Tracks and analyzes proposed legislation and coordinates with staff.
• Responds to media inquiries and prepares appropriate media responses.
• Provides liaison with internal and external executives, OGOV, legislators, media, and the public.
• Responds to inquiries and explains policies to resolve problems.
• Develops agendas for meetings and represents the official on task forces.
• Plans and directs office activities, implementing operating practices and procedures.
• May supervise two or more merit full-time positions.

Skills

Administrative experience

Public relations knowledge

Communication skills

Project coordination

Job description

The State of Delaware's Division of Transportation Solutions invites applications for an Administrative Analyst to support administrative operations across the agency, including constituent relations, media inquiries, and policy oversight. The role emphasizes analysis, coordination of projects, and ensuring compliance with agency procedures.

Applicants should have multi-year experience in administrative support, public relations, and project management, with a focus on delivering efficient,