Strategic Workforce Architect & Deployment Lead

Honda Center; United States; On-site; USD 180,000 - 225,000; Full time

Job summary

OC Sports & Entertainment, LLC is seeking a Director to lead strategic workforce planning and deployment across OC venues, including the OCvIBE initiative. You will translate planning models into practical routines, govern processes, and align staffing with business demand and budget.

You will drive change management, leverage AI-enabled analytics and analytics dashboards, optimize labor utilization, reduce overtime, and support phased openings and ramp plans while maintaining service excellence

Qualifications

• Bachelor’s degree in Business, Human Resources, Operations, Finance, Analytics, or a related field; advanced degree preferred.
• 10+ years of experience in strategic workforce planning, workforce management, labor planning, scheduling, operations planning, or related fields
• Experience leading workforce planning within complex multi-venue, labor-intensive organizations supporting hourly, part-time, seasonal, and full-time employee populations
• Experience developing workforce planning capabilities from inception, including governance, operating models, workforce analytics, and organizational adoption
• Experience with ABI, Workday Scheduling, or comparable workforce management, scheduling, or labor planning systems preferred

Responsibilities

• Lead the implementation and operationalization of the Strategic Workforce Planning initiative across OCVIBE functions and venues
• Translate the OCVIBE strategic workforce planning model, tools, and methodology into practical operating routines, decision forums, and planning processes
• Build and drive change management efforts to ensure understanding, adoption, and accountability among functional leaders, operators, HR partners, and other stakeholders
• Partner with OCVIBE and enterprise stakeholders including Operations, HR, Finance, Talent Acquisition, and project leadership to align workforce plans with business demand, budget, service levels, productivity goals, and labor availability
• Implement, leverage, and evolve scalable workforce models, including demand forecasts, staffing requirements, coverage strategies, shift structures, and phased ramp plans

Skills

Cross-functional leadership

Data analytics

AI-enabled workforce analytics

Change management

Labor forecasting

Scheduling practices

Education

Bachelor’s degree in Business, Human Resources, Operations, Finance, Analytics, or a related field; advanced degree preferred

Tools

Workday Scheduling

ABI

Job description

OC Sports & Entertainment, LLC is seeking a Director to lead strategic workforce planning and deployment across OC venues, including the OCvIBE initiative. You will translate planning models into practical routines, govern processes, and align staffing with business demand and budget.

You will drive change management, leverage AI-enabled analytics and analytics dashboards, optimize labor utilization, reduce overtime, and support phased openings and ramp plans while maintaining service excellence