Director, OCVIBE F&B Concession Operations

Honda Center; United States; On-site; USD 135,000 - 170,000; Full time

Job summary

Anaheim Arena Management, LLC (F&B) seeks a Director for OCVIBE F&B Concession Operations to lead concession performance across venues, drive profitability, and collaborate with Culinary, Sales, Marketing, and Venue Operations to deliver exceptional events.

The role requires 7+ years in high-volume concessions leadership, a Bachelor's degree, and a Food Service Manager certification, with on-site duties in California.

Qualifications

• Bachelor’s degree in Hospitality, Business Administration, Restaurant Management, or related field.
• 7–10 years of progressive food and beverage leadership experience.
• Experience leading large management and hourly teams.
• Strong financial acumen in cost control and budgeting.
• Proven ability to manage P&L and drive profitability.
• Excellent communication and leadership skills.

Responsibilities

• Own the overall financial performance of concessions across all venues.
• Analyze operating performance and implement profitability strategies.
• Identify revenue initiatives through pricing, menu optimization, technology, and efficiency.
• Partner with Culinary, Sales, Marketing, and Venue Ops to deliver events.
• Ensure consistent service standards and operational excellence.
• Develop venue-specific operating plans and standardize best practices.
• Direct event readiness, staffing, inventory, and execution for events.
• Forecast demand and staffing with the event calendar and trends.
• Champion hospitality-first culture and guest satisfaction.
• Improve guest flow and reduce wait times.

Skills

Leadership

P&L management

Financial analysis

Team leadership

Operational excellence

Communication

Microsoft Office

Education

Bachelor’s degree in Hospitality / related field

Tools

Microsoft Office

Job description

A great experience starts with you! Join our team to help create and develop the future of live entertainment and sports in Orange County!

Mission

To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.

Vision

We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.

Values

Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold

Job Title

Director, OCVIBE F&B Concession Operations

Pay Details

The annual base salary range for this position in California is $135,000 to $170,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.

Responsibilities

• Own the overall financial performance of concessions across all venues
• Analyze operating performance and implement strategies to improve profitability
• Identify and execute revenue-generating initiatives through pricing, menu optimization, technology, and operational efficiencies
• Partner cross-functionally with Culinary, Sales, Marketing, and Venue Operations teams to deliver seamless event experiences
• Ensure consistent execution, service standards, and operational excellence across all locations
• Develop venue-specific operating plans while standardizing best practices where appropriate
• Direct event readiness, staffing strategies, inventory planning, and operational execution for sporting events, concerts, family shows, and special events
• Support pricing strategies, packaging, and menu development in partnership with Culinary and Sales teams
• Foster a culture of accountability, collaboration, continuous improvement, and hospitality
• Forecast demand and staffing needs based on the event calendar and business trends
• Champion a hospitality-first culture that consistently exceeds guest expectations
• Improve guest flow, reduce wait times, and enhance overall speed of service
• Ensure food quality, cleanliness, presentation, and service standards remain consistently high
• Develop and maintain standardized operating procedures across all concession locations
• Evaluate emerging industry trends and recommend new concepts, technologies, and operational enhancements
• Ensure compliance with all health, safety, and sanitation regulations across all venues and events

Other Requirements

• Must be available to work a nontraditional schedule, including late nights, weekends, and holidays
• While performing the duties of this job, the team member is regularly required to talk and hear
• This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching
• Must be able to lift, push, pull, and move products, equipment, and supplies weighing up to fifty (50) pounds
• May be required to work in varying weather and temperature conditions, both indoors and outdoors
• Knowledge, Skills and Experience Education - Bachelor's Degree
• Certifications Required – Food Service Manager
• Experience Required – 7+ years
• This position is on-site.

Qualifications

• Bachelor’s degree in Hospitality, Business Administration, Restaurant Management, or a related field, or equivalent experience
• 7–10 years of progressive food and beverage leadership experience
• Minimum of 7 years leading high-volume concessions or multi-unit food service operations
• Demonstrated success managing P&L performance and operational excellence
• Experience leading large management and hourly teams
• Strong analytical, financial, communication, and leadership skills
• Strong financial acumen in food costing, labor management, and beverage cost control
• Passionate about fostering teamwork, delivering exceptional guest experiences, and building strong community relationships
• Highly organized, self‑motivated, and able to manage multiple priorities in a fast‑paced environment
• Exceptional communication, presentation, and interpersonal skills
• Strategic leader and creative problem solver
• Proficient in Microsoft Office applications
• Able to build, lead, and mentor a team

Company

Anaheim Arena Management, LLC (F&B)

Our Commitment

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

OCSE OC Sports & Entertainment

Dedicated to building world class sports and entertainment experiences through groundbreaking technology and a dedication to community. Leveraging the passion behind our Anaheim Ducks team and iconic Honda Center venue, our latest project—OCVIBE—will transform 100 acres of Orange County into a downtown epicenter of community, culture, and creativity. To learn more, visit www.ocvibe.com. For information about your personal information Company collects and how the Company uses, stores, shares, and otherwise manages your information, click here: https://www.ocvibe.com/privacy-policy/

Thanks for your interest in becoming part of OCVIBE! Mission To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions. Vision We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community. Values Be Safe Do the Right Thing Be Generous Include Everyone Make it Easy Be Bold OCSE OC Sports & Entertainment is dedicated to building world class sports and entertainment experiences through groundbreaking technology and a dedication to community.