Strategic Workforce Analytics Analyst

U.S. Customs and Border Protection; San Francisco (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

U.S. Customs and Border Protection in San Francisco, part of the Department of Homeland Security, seeks a specialist to analyze workforce needs and improve management policies. The role involves collaborating with cross-functional teams and delivering high-level briefings to executive leadership.

The position emphasizes experience with workforce planning, program improvement, and comprehensive reporting for decision making, with a focus on fiscal and operational efficiency in field operations.

Qualifications

• Meet all qualification requirements with education where applicable; time in grade rules apply.
• Experience includes developing workforce solutions and presenting to leadership.
• Volunteer or paid experience in workforce planning may count toward qualifications.
• Residency and eligibility criteria are defined by CBP and OPM guidelines.

Responsibilities

• Develop and propose improvements to workforce management policies and processes.
• Design data analysis approaches to assess workforce needs and inform decisions.
• Provide guidance to senior leadership on workforce planning and program improvements.
• Prepare and deliver comprehensive reports and briefings for executive decisions.

Skills

Workforce management policies

Data analysis methods

Executive briefings

Cross-functional collaboration

Job description

U.S. Customs and Border Protection in San Francisco, part of the Department of Homeland Security, seeks a specialist to analyze workforce needs and improve management policies. The role involves collaborating with cross-functional teams and delivering high-level briefings to executive leadership.

The position emphasizes experience with workforce planning, program improvement, and comprehensive reporting for decision making, with a focus on fiscal and operational efficiency in field operations.