Strategic Workflow Optimization Manager

Parallo; Nashville (TN); Remote; USD 95,000 - 125,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with match

Tuition assistance

Employee Stock Purchase Plan

Wellbeing resources

Educational support

Job summary

Parallon is seeking a Manager of Strategic Workflow Optimization to drive operational efficiencies in centralized allocations within the HCA Healthcare network. The role involves end-to-end workflow optimization from business case to automation implementation, with a focus on revenue cycle improvements and stakeholder alignment.

The successful candidate will have a quantitative mindset, strong analytical and presentation skills, and experience with RPA tools.

Qualifications

• Bachelor’s degree in Finance, Accounting, Statistics/Analytics, Information Science, Engineering or similar field of study.
• 2-3 years of relevant work experience, preferably with Parallon.
• Hands-on experience with RPA or Automation tools strongly preferred.
• Strong analytical, written, and presentation skills and the application of quantitative analysis techniques as applied in a revenue cycle environment.
• Six Sigma experience preferred.
• Experience within healthcare operations preferred.

Responsibilities

• Shadow and learn various revenue cycle job functions in order to determine potential workflow enhancements.
• Develop, coordinate and follow through on team ideas and solutions.
• Assess the complexity of business problems to determine the effort required for process design of automation engagements.
• Understand stakeholder’s roadmaps and provide automation solutions to achieve business goals.
• Develops and designs automations aimed at: improving the customer experience, reducing errors, reducing expenses, increasing revenues and creating capacity.
• Conduct design study processes; developing implementation plans; and supporting the process of implementing and sustaining improvements.
• Write business cases regarding idea proposals.

Skills

Analytical skills

Written communication

Presentation skills

Quantitative analysis

RPA tooling

Education

Bachelor’s degree in Finance, Accounting, Statistics/Analytics, Information Science, Engineering or similar

Tools

RPA tooling

Job description

This position is incentive eligible.

This Work from Home position requires that you live and will perform the duties of the position within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Do you have the career opportunities as a(an) Strategic Workflow Optimization Manager you want with your current employer? We have an exciting opportunity for you to join Centralized Allocations, which is part of the nations leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

TheManager -Strategic WorkflowOptimizationwillbe a key player inidentifyingand executing initiatives that result in increased operationalefficiencies. From conceptualizing anddraftingtheinitialbusiness case to execution usingvarious methods.TheManagerwill collaboratewith stakeholderstoimproverevenue cycle workflow. TheManagerwill drive collaboration and consensus within the business to ensure that the end productattainshigh levels of adoption and acceptance. TheManagermusthave a quantitative mindsetandableto developmetricsdemonstratingimproved workflowfrom an end-to-end perspective.

In this role, you will:

• Shadow and learn various revenue cycle job functionsin order todeterminepotential workflow enhancements
• Develop,coordinateand follow through on teamideas and solutions
• Assess the complexity of business problems todeterminethe effortrequiredfor process design ofautomation engagements.
• Understandstakeholder’sroadmaps and provideautomationsolutions to achieve business goals.
• Developsand designsautomationsaimed at: improvingthe customerexperience, reducing errors, reducing expenses, increasingrevenuesand creating capacity.
• Conductdesign study processes; conducting studies in support of system redesign and business process reengineering,improvementand management; developing implementation plans; and supporting the process of implementing and sustaining improvements.
• Write business casesregardingidea proposals

What qualifications you will need:

• Bachelor’s degreeinFinance, Accounting, Statistics/Analytics, Information Science,Engineeringor similar field of study. Equivalent work experience may substitute education requirement.
• 2-3 years of relevant work experience required, preferably with Parallon
• Hands‑on experience with RPA or Automation tools strongly preferred
• Must have strong analytical, written, and presentation skills and the application of quantitative analysis techniques as applied in a revenue cycle environment
• Six Sigma experience preferred
• Experience within healthcare operations preferred

Benefits

Centralized Allocations offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"Bricks and mortar do not make a hospital. People do."
- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.