Strategic Warehouse Operations Leader

Universal Logistics Holdings, Inc.; Flint (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Universal Logistics is seeking a Senior Manager Operations for Flint, MI to lead day-to-day warehouse activities, including shipping, receiving, inventory, sequencing, and material flow, while guiding frontline supervisors and fostering safety and continuous improvement.

You will drive performance metrics, develop teams, and work closely with customers to address operational concerns. A strong background in inventory control, labor planning, and WMS proficiency is required.

Qualifications

• 3-7 years of leadership experience within warehousing, logistics, manufacturing, automotive, transportation, distribution, or 3PL operations.
• Experience managing frontline leaders and large hourly workforces.
• Strong leadership, communication, and employee development skills.
• Experience working directly with customers and managing operational performance metrics.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with inventory management, labor planning, productivity measurement, and continuous improvement initiatives.
• Proficiency with Microsoft Office and Warehouse Management Systems (WMS).
• Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field preferred but not required.

Responsibilities

• Lead all day-to-day warehouse operations, including shipping, receiving, inventory management, sequencing, and material flow activities.
• Provide leadership and direction to supervisors and warehouse associates while fostering a culture of accountability, safety, and continuous improvement.
• Monitor operational performance, labor utilization, inventory accuracy, and productivity metrics to ensure customer expectations are met.
• Develop supervisors and team members through coaching, performance management, and ongoing employee development.
• Partner with customer representatives to maintain strong working relationships and quickly address operational concerns.
• Support workforce planning, staffing, scheduling, and succession planning initiatives.
• Identify and implement process improvements that increase efficiency, reduce costs, and improve service levels.
• Ensure compliance with company policies, safety requirements, quality standards, and customer expectations.
• Manage daily operational reporting and communicate business performance to senior leadership.
• Lead problem-solving efforts and support corrective actions to improve operational performance.

Skills

Leadership

Frontline supervision

Team development

Operational metrics

Customer management

Problem-solving

Communication

Education

Bachelor's degree in Business / Supply Chain / Logistics / Operations Management

Tools

Microsoft Office

Warehouse Management System (WMS)

Job description

Universal Logistics is seeking a Senior Manager Operations for Flint, MI to lead day-to-day warehouse activities, including shipping, receiving, inventory, sequencing, and material flow, while guiding frontline supervisors and fostering safety and continuous improvement.

You will drive performance metrics, develop teams, and work closely with customers to address operational concerns. A strong background in inventory control, labor planning, and WMS proficiency is required.