Strategic Vendor Partnerships Manager

First American; Ohio; On-site; USD 85,000 - 120,000; Full time

Job summary

First American's GO Title division is seeking a Vendor Relationship Manager to develop, manage, and optimize a network of vendor providers supporting operations and strategic initiatives. You will serve as the main liaison for vendor relationships, aligning capabilities with business priorities and driving performance, risk identification, and continuous improvement.

Collaborate with internal teams and leaders, engage in vendor discussions, monitor network health, and help grow vendor capacity

Qualifications

• Bachelor's degree or equivalent combination of education and experience required.
• 5+ years of related vendor management experience preferred.
• Strong negotiation, communication and relationship-building skills required.

Responsibilities

• Manage key vendor relationships across an assigned portfolio of external service providers.
• Develop and support vendor engagement strategies aligned with business objectives and service needs.
• Build and maintain productive partnerships with vendors that provide specialized services to the organization.
• Assess vendor capabilities and ensure alignment with evolving business objectives.
• Maintain effective relationships with vendor contacts and internal stakeholders.
• Serve as a point of contact for vendor-related discussions, planning, and relationship management.
• Monitor the overall health, capacity, and effectiveness of the vendor network.
• Identify vendor-related risks, service gaps, and opportunities to strengthen support for business operations.
• Collaborate with internal teams and business leaders to support operational and strategic initiatives.
• Participate in customer-facing discussions when vendor input is needed.
• Support vendor growth and expansion initiatives.
• Perform other duties as assigned.

Skills

Negotiation

Stakeholder management

Written and verbal communication

Interpersonal skills

Self-motivated

Multitasking

Time management

Education

Bachelor's degree or equivalent combination of education and experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

First American's GO Title division is seeking a Vendor Relationship Manager to develop, manage, and optimize a network of vendor providers supporting operations and strategic initiatives. You will serve as the main liaison for vendor relationships, aligning capabilities with business priorities and driving performance, risk identification, and continuous improvement.

Collaborate with internal teams and leaders, engage in vendor discussions, monitor network health, and help grow vendor capacity