Strategic Vendor Performance Leader (Remote)

Humana; Jackson (MS); Remote; USD 115,000 - 158,000; Full time

Job summary

Humana, Inc. is seeking a Program Lead, ECP Performance Management, to drive performance across enterprise clinical partnerships. You will oversee governance, develop insights, and translate data into strategic actions to improve Stars, HEDIS, and member outcomes.

The role requires collaboration with clinical, analytics, and provider teams to deliver measurable value and ensure vendor initiatives align with enterprise quality goals.

Qualifications

• Bachelor's Degree required; Master’s preferred for advisory and leadership tracks.
• 7+ years in healthcare operations, strategy, performance management, consulting, quality improvement, vendor management or program management.
• 3+ years leading complex cross-functional initiatives.
• Experience using data and performance metrics to drive decisions.

Responsibilities

• Lead performance management across enterprise clinical partnerships and vendors.
• Develop program health scorecards, dashboards, and executive reporting.
• Analyze quality, Stars, HEDIS, and population health metrics to identify opportunities and risks.
• Partner with stakeholders to define improvement initiatives with measurable outcomes.

Skills

Healthcare operations

Strategy

Performance management

Quality improvement

Vendor management

Program management

Cross-functional leadership

Data-driven decision-making

Education

Bachelor's Degree

Master's degree (MBA/MPH related)

Tools

PowerPoint

Excel

Job description

Humana, Inc. is seeking a Program Lead, ECP Performance Management, to drive performance across enterprise clinical partnerships. You will oversee governance, develop insights, and translate data into strategic actions to improve Stars, HEDIS, and member outcomes.

The role requires collaboration with clinical, analytics, and provider teams to deliver measurable value and ensure vendor initiatives align with enterprise quality goals.