Strategic Transformation Advisor – Business & Technology

AAA Washington; Bellevue (WA); Hybrid; USD 106,000 - 127,000; Full time

Benefits offered by this job

Health insurance

PTO and holidays

401(k) with employer match

Life and disability insurance

Wellness program

Job summary

AAA Washington seeks a Senior Business & Technology Transformation Advisor to partner with internal business and technology stakeholders. You will assess current-state capabilities, define future-state operating needs, and develop practical roadmaps enabling organizational and technology change.

You’ll lead discovery, analysis, and workshops to identify gaps and opportunities and translate business objectives into actionable recommendations.

Qualifications

• 7+ years of experience in business consulting, analysis, solution design, process improvement, organizational transformation, or related roles supporting business and technology change.
• Experience defining future-state processes, capabilities, or operating approaches.
• Experience evaluating business and technology solution options and presenting recommendations.
• Experience working with enterprise systems (e.g., ERP, CRM, MarTech platforms).
• Strong facilitation, communication, and stakeholder engagement skills.

Responsibilities

• Lead initiative shaping, scoping, objectives, and success measures.
• Facilitate discovery workshops and working sessions with business and technology stakeholders.
• Build a shared understanding of challenges, priorities, and outcomes.
• Establish initiative scope, guiding principles, and key assumptions.
• Perform capability mapping and gap analysis to identify improvement opportunities.
• Develop practical roadmaps and prioritized initiatives for investment decisions.
• Partner with Product Engineering and technical teams to align business goals with technical capabilities.
• Communicate recommendations and risks to stakeholders at all levels.

Skills

Business transformation

Stakeholder engagement

Facilitation

Strategic planning

Change management

Tools

Lucidchart

Job description

AAA Washington seeks a Senior Business & Technology Transformation Advisor to partner with internal business and technology stakeholders. You will assess current-state capabilities, define future-state operating needs, and develop practical roadmaps enabling organizational and technology change.

You’ll lead discovery, analysis, and workshops to identify gaps and opportunities and translate business objectives into actionable recommendations.