Strategic Technology Vendor Manager

Feeding America; Chicago (IL); Hybrid; USD 111,000 - 116,000; Full time

Job summary

Feeding America in Chicago is seeking a Manager, Technology Vendor Management to build and lead our technology vendor program, ensuring strategic partnerships align with our mission and technology priorities. You will establish scalable governance, drive negotiations, monitor performance, and collaborate with Technology, Finance, Legal and Procurement to maximize value across the enterprise.

This hybrid role offers a flexible work environment with an office-based presence in Chicago and

Qualifications

• 8+ years of technology experience with at least 5 years in vendor management or vendor oversight.
• Strong ability to lead vendor management across sourcing, RFx, contract negotiation, onboarding, governance, performance management, and issue resolution.
• Deep understanding of technology services landscape, architecture, planning, outsourcing models, pricing, and delivery structures.
• Experience with financial management, spend analysis, business case development, ROI calculations, and identifying savings opportunities.
• Proven ability to create, modify, and improve processes, reporting, and governance practices.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong stakeholder partnership skills and ability to work with Technology, Finance, Procurement, Legal, and vendors.

Responsibilities

• Cultivate and manage relationships with key technology vendors to support service delivery and long-term value.
• Serve as primary relationship point for strategic vendors, conducting regular business reviews and escalation management.
• Evaluate vendor health by monitoring responsiveness, service quality, risk, and alignment with business needs.
• Define strategies for vendor partnerships across strategic, operational, and commodity vendors.
• Manage vendor engagement lifecycle including sourcing, contract negotiation, onboarding, governance, and billing.
• Define and manage vendor governance processes: scorecards, risk management, performance reporting, and improvements.
• Report quarterly to Technology Leadership on status, risks, and value of major vendor relationships.
• Prepare contract amendments and scope changes as needed.
• Identify sourcing synergies and value opportunities across entities.
• Collaborate with Technology leadership to prioritize vendor and technology requirements.
• Maintain institutional knowledge of vendor practices and history.
• Monitor vendor financial viability and spending trends to identify savings opportunities.
• Support business cases and ROI calculations for technology investments.
• Provide training on vendor management practices.

Skills

Vendor management

Negotiation

Relationship management

Budget analysis

Stakeholder collaboration

Vendor governance

Technology strategy

Job description

Feeding America in Chicago is seeking a Manager, Technology Vendor Management to build and lead our technology vendor program, ensuring strategic partnerships align with our mission and technology priorities. You will establish scalable governance, drive negotiations, monitor performance, and collaborate with Technology, Finance, Legal and Procurement to maximize value across the enterprise.

This hybrid role offers a flexible work environment with an office-based presence in Chicago and