Strategic Technical Advisor

Thrive; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Thrive is seeking a Strategic Advisor who partners with the Account Management team to manage an assigned book of business and serve as a trusted technology advisor to client leadership.

Through structured Technology Business Reviews (TBRs) and Quarterly Strategic Roadmap planning sessions, the Strategic Advisor aligns business priorities, infrastructure strategy, and cybersecurity posture with Thrive’s platform of services.

Qualifications

• 2–4 years of experience in IT, Managed Services, technical support, account coordination, or a related advisory role.
• Demonstrated ability to learn new technologies quickly and adapt in a fast-paced environment.
• Developing presentation skills, with experience participating in client-facing meetings (virtual or in-person).
• Strong interpersonal skills with the ability to build relationships with clients and internal teams.
• Exposure to relationship management and collaborative problem-solving in professional settings.
• Demonstrated accountability and initiative, with a desire to grow into a vCIO role.
• Strong written and verbal communication skills, with the ability to translate technical concepts into business-friendly language.

Responsibilities

• Build and sustain strong client relationships, serving as a strategic advisor through structured Technology Business Reviews (TBRs), Quarterly Strategic Roadmap sessions, and executive-level engagements.
• Develop and maintain a comprehensive understanding of each client’s business objectives, technical landscape, and risk profile, proactively identifying improvement and mitigation opportunities.
• Lead and deliver Technology Business Reviews aligned to short- and long-term business goals, presenting strategic recommendations consistent with Thrive’s standard platform.
• Facilitate recurring executive touchpoints to ensure ongoing alignment between business priorities, cybersecurity posture, compliance requirements, and technology strategy.
• Maintain and expand technical and industry expertise through continued education, certifications, and engagement in emerging technology trends.
• Support and contribute to client budget planning discussions, including forecasting, prioritization, and investment alignment.
• Partner with client compliance and security stakeholders to deliver practical governance and risk management recommendations aligned to regulatory and operational needs.
• Own and track required advisory deliverables, including TBR cadence, Quarterly Roadmap updates, and client opportunity identification, ensuring timely execution, proper documentation, and adherence to performance expectations.
• Collaborate closely with the Account Management team to align client strategy, roadmap priorities, risk mitigation initiatives, retention efforts, and opportunity development

Skills

Client relationship management

Communication skills

Strategic advisory

Executive engagement

Job description

Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look‑out for individuals who don’t view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a work hard, play hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE!

Position Summary

Each Strategic Advisor partners with the Account Management team to manage an assigned book of business and serve as a trusted technology advisor to client leadership. Through structured Technology Business Reviews (TBRs) and Quarterly Strategic Roadmap planning sessions, the Strategic Advisor aligns business priorities, infrastructure strategy, and cybersecurity posture with Thrive’s platform of services.

By leading recurring roadmap reviews, the Strategic Advisor ensures clients maintain a documented, prioritized, and forward‑looking technology plan with measurable progress and clear risk mitigation strategies. Acting as an executive partner to client leadership, the Strategic Advisor collaborates closely with Thrive’s internal teams to drive strategic execution, reduce risk, increase productivity, and deliver measurable business outcomes.

Primary Responsibilities

• Build and sustain strong client relationships, serving as a strategic advisor through structured Technology Business Reviews (TBRs), Quarterly Strategic Roadmap sessions, and executive‑level engagements
• Develop and maintain a comprehensive understanding of each client’s business objectives, technical landscape, and risk profile, proactively identifying improvement and mitigation opportunities
• Lead and deliver Technology Business Reviews aligned to short‑and long‑term business goals, presenting strategic recommendations consistent with Thrive’s standard platform
• Facilitate recurring executive touchpoints to ensure ongoing alignment between business priorities, cybersecurity posture, compliance requirements, and technology strategy
• Maintain and expand technical and industry expertise through continued education, certifications, and engagement in emerging technology trends
• Support and contribute to client budget planning discussions, including forecasting, prioritization, and investment alignment
• Partner with client compliance and security stakeholders to deliver practical governance and risk management recommendations aligned to regulatory and operational needs
• Own and track required advisory deliverables, including TBR cadence, Quarterly Roadmap updates, and client opportunity identification, ensuring timely execution, proper documentation, and adherence to performance expectations
• Collaborate closely with the Account Management team to align client strategy, roadmap priorities, risk mitigation initiatives, retention efforts, and opportunity development

Requirements

• 2–4 years of experience in IT, Managed Services, technical support, account coordination, or a related advisory role
• Demonstrated ability to learn new technologies quickly and adapt in a fast‑paced environment
• Developing presentation skills, with experience participating in client‑facing meetings (virtual or in‑person)
• Strong interpersonal skills with the ability to build relationships with clients and internal teams
• Exposure to relationship management and collaborative problem‑solving in professional settings
• Demonstrated accountability and initiative, with a desire to grow into a vCIO role
• Strong written and verbal communication skills, with the ability to translate technical concepts into business‑friendly language

Thrive is committed to fair and equitable compensation practices. The salary range for this role is $85,000 to $120,000 annually. A candidate’s salary is determined by various factors, including, but not limited to, relevant work experience, skills, location and certifications.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.