Strategic Technical Account Leader — Cloud & Health IT

NextGen Federal Systems; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

NextGen Healthcare is seeking a Technical Accountant Manager to serve as a trusted adviser to clients, delivering guidance on services, best practices, and ongoing operational issues across NextGen products. You will support solutions, ensure environments stay healthy, and build strong relationships with customers and cross‑functional teams.

The role requires a bachelor’s degree and at least 5 years of relevant experience, with cloud hosting expertise (AWS) and preferably medical industry

Qualifications

• Bachelor’s degree required or equivalent combination of education/experience.
• 5 years’ relevant experience as Technical Accountant Manager or similar.
• Cloud hosting expertise with preference toward AWS knowledge and certifications.

Responsibilities

• Serve as a trusted advisor providing advice and support to clients on services and best practices.
• Ensure environments remain operationally healthy while reducing cost and complexity.
• Develop trusting relationships with customers and understand their business needs.
• Lead technical discussions on incidents, trade-offs, and risk management.
• Collaborate with Solutions Architects, Business Developers, and executives.
• Provide detailed reviews of service disruptions and metrics.

Skills

Leadership during incidents

Communication

Organizational skills

Problem solving

Collaboration

Technical acumen

Customer focus

Time management

Education

Bachelor’s degree

Tools

AWS

Microsoft Office

Job description

NextGen Healthcare is seeking a Technical Accountant Manager to serve as a trusted adviser to clients, delivering guidance on services, best practices, and ongoing operational issues across NextGen products. You will support solutions, ensure environments stay healthy, and build strong relationships with customers and cross‑functional teams.

The role requires a bachelor’s degree and at least 5 years of relevant experience, with cloud hosting expertise (AWS) and preferably medical industry