Strategic Tech Program Lead - Hybrid (Austin)

BigCommerce Pty; Austin (TX); Hybrid; USD 140,000 - 211,000; Full time

Job summary

Commerce is seeking an experienced Technical Program Manager to lead the delivery of strategic programs across our product and engineering organization. You will connect Austin-based engineering teams with global stakeholders across product, marketing, and sales, driving initiatives end-to-end from discovery to general availability.

In this role, you will manage complex, cross-functional technology programs, coach teams in Agile practices, and partner with the SBO team to ensure successful

Qualifications

• 7+ years of experience in technical program or project management for medium-to-large-scale software development initiatives.
• Proven experience managing complex, cross-functional technology programs.
• Hands-on proficiency in Agile methodologies (Scrum, Kanban, SAFe) with direct coaching experience preferred.
• Certifications such as PgMP, PMP, CSM, Lean, or Six Sigma are a plus.

Responsibilities

• Lead multiple concurrent programs from inception to delivery, ensuring on-time, high-quality outcomes for clients.
• Own scope management, change control, capacity planning, dependency tracking, and risk/issue mitigation across all assigned programs.
• Develop and present clear program updates and strategic recommendations to executive audiences.
• Partner with our Commercial team to drive Go-to-Market readiness end-to-end.

Skills

Technical program management

Agile methodologies

Cross-functional leadership

Stakeholder management

Job description

Commerce is seeking an experienced Technical Program Manager to lead the delivery of strategic programs across our product and engineering organization. You will connect Austin-based engineering teams with global stakeholders across product, marketing, and sales, driving initiatives end-to-end from discovery to general availability.

In this role, you will manage complex, cross-functional technology programs, coach teams in Agile practices, and partner with the SBO team to ensure successful