Senior Technical Program Manager — AI-Driven Commerce

bigcommerce; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Commerce (parent to BigCommerce, Feedonomics, Makeswift) seeks a Technical Program Manager to lead strategic programs across product and engineering. You will bridge Austin engineering teams with global stakeholders in product, marketing, and sales.

Your role spans discovery to GA, ensuring initiatives deliver measurable client impact and align with the global roadmap. You will collaborate with SBO and external partners to drive end-to-end outcomes.

Qualifications

• 7+ years leading technical programs in web software environments.
• Experience managing cross-functional technology programs.
• Proven post-program value realization and retrospectives.
• Skilled with Agile frameworks; coaching preferred.
• Certifications such as PgMP, PMP, CSM are a plus.

Responsibilities

• Lead multiple concurrent programs from inception to delivery, ensuring on-time, high-quality outcomes.
• Own scope management, change control, capacity planning, dependency tracking, and risk mitigation.
• Develop and present program updates and strategic recommendations to executives.
• Partner with Commercial team on Go-to-Market readiness and release phases.
• Provide cross-functional alignment and transparent status updates across teams.

Skills

Program management

Agile methodologies

Stakeholder management

Cross-functional leadership

Agile coaching

Risk management

Tools

Jira

Confluence

Job description

Commerce (parent to BigCommerce, Feedonomics, Makeswift) seeks a Technical Program Manager to lead strategic programs across product and engineering. You will bridge Austin engineering teams with global stakeholders in product, marketing, and sales.

Your role spans discovery to GA, ensuring initiatives deliver measurable client impact and align with the global roadmap. You will collaborate with SBO and external partners to drive end-to-end outcomes.