Strategic Small-Business Banking Relationship Manager

Bank of America; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Bank of America in Austin, TX is seeking a skilled relationship manager for the Small Business segment to manage end-to-end client journeys, drive sales opportunities, and deepen relationships with high-value clients.

You will analyze financial statements, collaborate with partners, and deliver a branded customer experience in the field. The role requires consultative sales, strong communication, and leadership to support growth.

Qualifications

• Has proven success in consultative sales in financial services or in business-to-business sales.
• Ability to interpret financial statements and recommend levers to improve outcomes.
• Excellent communication skills and demonstrated leadership ability.

Responsibilities

• Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
• Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews
• Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
• Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
• Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals
• Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment
• Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture

Skills

Client Experience

Branding

Client Management

Advisory

Oral Communications

Written Communications

Coaching

Prospecting

Risk Management

Credit Analysis

Interpret

Relevant Laws, Rules, and Regulations

Pipeline Management

Financial Analysis

Education

High School Diploma/GED or equivalent work experience

Job description

Bank of America in Austin, TX is seeking a skilled relationship manager for the Small Business segment to manage end-to-end client journeys, drive sales opportunities, and deepen relationships with high-value clients.

You will analyze financial statements, collaborate with partners, and deliver a branded customer experience in the field. The role requires consultative sales, strong communication, and leadership to support growth.