Strategic Service Forecast & Revenue Analyst

Motorola Solutions; Illinois; On-site; USD 68,000 - 71,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Service Business Analyst to join our team in strengthening forecasting, reconciliation, and lifecycle services for a fast-growing business unit. You will work with cross-functional teams to ensure accurate revenue reporting and proactive decision support.

The role requires strong communication, forecasting experience, and proficiency with Excel and Salesforce. Travel is expected at 10-25%, and we value data-driven insights and operational excellence.

Qualifications

• Great communication skills.
• Ability to multitask.
• Proficient in Microsoft Excel.
• Salesforce experience.
• Strong business skills.
• Forecasting experience.
• 3+ years of experience in business analysis or forecasting roles.

Responsibilities

• Responsible for all communication for the Business Service Forecasting team such as daily communication to all lines of the business via email and via phone.
• Financial inputting, interpreting, reconciling all financial workbooks for various territories.
• Overseeing processes managing growth between 75M-150M annually.
• Supports business and operation functions related to accurate service revenue reconciliation including historical, current and future revenue opportunities.
• Partners with field territories supporting multiple teams, facilitating audit outputs from other teams related to business revenue accuracy.
• Investigates disparities, looking for process errors as well as systemic problems associated with system and IT issues.
• Responsible for analysis of financial reports, trends, risks and opportunities and communicates that information associated with forecasting and performance to plan to Territory Leaders, RSM’s CSM’s, SM’s.
• Develop strategies improving operational efficiencies, including, but not limited to backup support, by reviewing work flows, procedures, and performance.
• Builds and maintains positive, effective, and mutually beneficial-working alliances with internal customers and partners. Initiates problem solving action and follows through to resolution.
• Schedule weekly team meetings, and business reviews regularly.
• Handle escalated business matters and provide solutions
• Communicate with subcontractors, FSO teams, etc. monitoring all progress of business to completion.
• Distribute the watch list and updated information to the service team to communicate with external customers.

Skills

Communication

Multitasking

Forecasting

Business acumen

Salesforce experience

Tools

Excel

Salesforce

Job description

Motorola Solutions is seeking a Service Business Analyst to join our team in strengthening forecasting, reconciliation, and lifecycle services for a fast-growing business unit. You will work with cross-functional teams to ensure accurate revenue reporting and proactive decision support.

The role requires strong communication, forecasting experience, and proficiency with Excel and Salesforce. Travel is expected at 10-25%, and we value data-driven insights and operational excellence.