Strategic Senior Director, Financial Aid & Compliance

Jefferson Health; Pennsylvania; Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Tuition assistance

Job summary

Jefferson Health in Center Valley, PA, seeks a Senior Associate Director of Financial Aid to lead the Office of Student Financial Aid at the LVHN campus. This role oversees complex financial aid operations, regulatory compliance, and student information processes across undergraduate, graduate, and health professions programs.

The position partners with academic leadership to ensure compliant management of aid and coordinates with the main campus to align processes and calendars, serving as a

Qualifications

• Bachelor’s degree required; master’s degree preferred.
• Minimum 3–7 years of progressive student financial aid experience.
• Demonstrated experience supervising staff and managing complex operational processes.
• Knowledge of federal and state regulations governing financial aid.
• Experience working with Student Information Systems (e.g., Banner, PeopleSoft, Colleague, Workday).

Responsibilities

• Provide leadership within the Financial Aid Office and train staff on policies and procedures.
• Serve as the primary financial aid authority at the LVHN location.
• Establish workflows and service standards for the location.
• Oversee daily operations without on-site supervision.
• Interpret and implement federal, state, and institutional policies.
• Coordinate with the main campus to align processes and calendars.
• Represent the financial aid office in cross-departmental meetings at LVHN site.
• Build relationships to support recruitment and retention.
• Act as the face of financial aid for the LVHN campus.

Skills

Leadership

Policy implementation

Cross-functional collaboration

Analytical thinking

Staff development

Education

Bachelor's degree

Master's degree preferred

Tools

Banner

PeopleSoft

Colleague

Workday Student

Job description

Jefferson Health in Center Valley, PA, seeks a Senior Associate Director of Financial Aid to lead the Office of Student Financial Aid at the LVHN campus. This role oversees complex financial aid operations, regulatory compliance, and student information processes across undergraduate, graduate, and health professions programs.

The position partners with academic leadership to ensure compliant management of aid and coordinates with the main campus to align processes and calendars, serving as a