Strategic Salesforce Platform Architect — Cross-Cloud

DDN

New York (NY)

On-site

USD 155,000 - 195,000

Full time

14 days+

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Job summary

DDN is seeking a Salesforce Solution Architect on the GTM Business Applications team. You will bridge business stakeholders and engineering to design scalable, platform-wide solutions across Sales Cloud, Service Cloud, and Experience Cloud.

You will own end-to-end requirements, contribute to configuration, and partner with Sales, Channel/Partner, Service, and RevOps leaders. You will drive cross-cloud data flows, governance, and process improvements, while staying current with Salesforce

Qualifications

Bachelor's degree in CS, business, or equivalent required.
3+ years hands-on Salesforce experience across Sales, Service, and Experience Clouds.
Strong process mapping and requirements documentation.
Experience with partner registration and PRM workflows.
Familiarity with CPQ principles and Salesforce data models.

Responsibilities

Interface between business stakeholders and engineering to translate needs into actionable requirements.
Lead solution design sessions for cross-cloud approaches balancing declarative configuration with best practices.
Configure and administer Salesforce Sales Cloud and Service Cloud, including data models and automation.
Design and manage Experience Cloud portals with partner and customer communities.
Drive governance, data quality, and reporting to leadership; coordinate sprint planning and UAT.