Strategic Sales Support & Proposal Associate

CVS Health; Nevada; Hybrid; USD 29,000 - 68,000; Full time

Job summary

CVS Health is seeking a Specialty Sales Support Associate to provide pre-sale and post-sale support, serving as a liaison between Sales, Underwriting, Implementation, Account Management, Brokers, and Plan Sponsors. This role ensures accurate case management and exceptional service throughout the sales lifecycle.

Responsibilities include managing Salesforce records, supporting RFPs, resolving quoting and underwriting issues, and collaborating with multiple teams to meet business objectives.

Qualifications

• 2+ years in sales, sales support or project management.
• Proficient with Microsoft Office suite (Excel, PowerPoint, Outlook).
• Strong organizational, analytical and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Attention to detail and professional communication.

Responsibilities

• Support the end-to-end sales process from quote request through installation and post-sale support.
• Maintain accurate Salesforce opportunity records and data.
• Assist with updating opportunity stages, win probabilities, and case statuses.
• Coordinate with RFP submissions and internal teams.
• Resolve quoting issues, underwriting concerns, and escalations.
• Serve as SME for sales support processes and systems.
• Build relationships across multiple functional areas.

Skills

Organizational skills

Analytical thinking

Problem solving

Multitasking

Customer service

Education

High School Diploma or GED

Tools

Salesforce

Job description

CVS Health is seeking a Specialty Sales Support Associate to provide pre-sale and post-sale support, serving as a liaison between Sales, Underwriting, Implementation, Account Management, Brokers, and Plan Sponsors. This role ensures accurate case management and exceptional service throughout the sales lifecycle.

Responsibilities include managing Salesforce records, supporting RFPs, resolving quoting and underwriting issues, and collaborating with multiple teams to meet business objectives.