Specialty Sales Support & Proposals Associate

CVS Health; Utah; Hybrid; USD 29,000 - 68,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus eligibility

Paid time off

Job summary

CVS Health is hiring a Specialty Sales Support Associate in Utah to provide pre-sale and post-sale support throughout the sales lifecycle, coordinating with Sales, Underwriting, Implementation, Account Management, Brokers, and Plan Sponsors.

Responsibilities include managing quotes and cases in Salesforce, updating stages, handling RFPs, and resolving quoting and underwriting issues while delivering exceptional service to internal and external partners.

Qualifications

• 2+ years in sales, sales support or project management experience.
• Demonstrate strong organizational, analytical, and problem-solving skills.
• Manage multiple priorities and deadlines in a fast-paced environment.
• Deliver exceptional service to Sales, Brokers, Plan Sponsors, and internal business partners.

Responsibilities

• Support the end-to-end sales process from quote request through case installation and post-sale support.
• Manage opportunity records and maintain accurate sales data within Salesforce.
• Assist sales reps with updating opportunity stages, win probabilities, comments, and case statuses when needed.
• Assist with Request for Proposal (RFP) submissions and coordinate with Corporate Sales Support when required.
• Research and resolve quoting issues, declined cases, underwriting concerns, and sales support escalations.
• Serve as a subject matter expert for sales support processes and supporting systems.
• Partner with Medical Sales Support, Underwriting, Implementation, Account Management, Commissions, Licensing and Appointment teams, and other business partners to support sales needs.
• Build and maintain productive relationships across multiple functional areas.

Skills

Sales support

Project coordination

Analytical thinking

Time management

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Salesforce

Job description

CVS Health is hiring a Specialty Sales Support Associate in Utah to provide pre-sale and post-sale support throughout the sales lifecycle, coordinating with Sales, Underwriting, Implementation, Account Management, Brokers, and Plan Sponsors.

Responsibilities include managing quotes and cases in Salesforce, updating stages, handling RFPs, and resolving quoting and underwriting issues while delivering exceptional service to internal and external partners.