Strategic Revenue Cycle & Patient Access Leader

Universal Hospital Services Inc.; Tredyffrin Township (Chester County); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Competitive Compensation

Excellent Medical, Dental, Vision and

401k plan with company match

Generous Paid Time Off

Job summary

Universal Health Services, Inc. in King of Prussia, PA seeks a Revenue Cycle Program Manager - Patient Access to optimize front-end operations, analyze KPI performance, and lead system enhancements across facilities.

The role drives process improvements, collaborates with registration, billing, and denials teams, and mentors junior staff in a large healthcare network. The candidate should bring 8–10 years of relevant experience, strong communication skills, and proficiency with Microsoft Office

Qualifications

• Bachelor's degree in business, finance, healthcare administration, health information management, or similar.
• A Revenue Cycle Program Manager should have a minimum of 8-10 years of relevant experience.
• A Program Manager should have demonstrated experience working in a patient accounting system, coordinating diverse stakeholders, improving Revenue Cycle operations, and utilizing pattern analytics and industry best practices to enhance systems and operations.
• A highly qualified candidate will have experience managing admitting and patient access operations in an acute care setting, specifically an inpatient hospital and a relevant certification (e.g., CHAM, CRCR). Significant Revenue Cycle experience (i.e., 5+ years in addition to the minimum) might be accepted in lieu of certain college education requirements.
• A qualified candidate should have strong professional written and verbal communication skills, proficiencies in Microsoft Office tools (e.g., Word, Excel, etc.), and the ability to meet deadlines and multitask.

Responsibilities

• Monitors and analyzes Patient Access processes and KPI performance, and works with the facilities for continued improvement using action plans, training, and site visits as necessary.
• Functions as a subject matter expert for patient access systems and technology, leads and participates in new technology implementation projects; and leads testing and implementations efforts for new system features in an operational capacity, both virtual and onsite, ensuring seamless integration with existing workflows.
• Develops and implements quality assurance measures to improve service levels, minimize errors, and ensure consistency across patient access teams.
• Assists in development of policies and procedures.
• Documents and designs all operational needs with patient access systems using UHS policy and regulatory requirements.
• Provide guidance, coaching, and mentorship to junior team members.
• Performs all other duties as assigned/required.

Skills

Communication skills

Microsoft Office

Analytics

Stakeholder coordination

Education

Bachelor's degree in business, finance, healthcare administration, health information management, or similar

CHAM / CRCR certification (preferred)

Tools

Microsoft Excel

Healthcare information systems

Job description

Universal Health Services, Inc. in King of Prussia, PA seeks a Revenue Cycle Program Manager - Patient Access to optimize front-end operations, analyze KPI performance, and lead system enhancements across facilities.

The role drives process improvements, collaborates with registration, billing, and denials teams, and mentors junior staff in a large healthcare network. The candidate should bring 8–10 years of relevant experience, strong communication skills, and proficiency with Microsoft Office