Strategic Revenue Cycle Director (Epic | Compliance)

Vail Health; Vail (CO); On-site; USD 102,000 - 146,000; Full time

Benefits offered by this job

Parental leave (4 weeks paid)

Housing programs

Tuition Assistance

Existing Student Loan Repayment

Annual Supplemental Educational Funds

Up to five weeks PTO

403(b) Retirement plan with immediate

Life insurance

Recreation discounts

Pet insurance

Job summary

Vail Health, Colorado's mountain medical system, seeks a Revenue Cycle Operations Leader to coordinate hospital billing, cash posting, claims processing, AR follow-up, denial management, and related patient financial services. You will build training programs and standardize workflows to boost performance.

Lead the Patient Financial Services team, manage budgets, oversee vendors, ensure Medicare/Medicaid and commercial payer compliance, and drive patient financial experience.

Qualifications

• 7+ years of supervisory experience in a health care setting.
• Progressive revenue cycle leadership experience within an acute care hospital or integrated delivery system.
• Experience managing patient accounts, billing, AR follow up, denials, cash posting, claims processing, and vendor relationships.
• Working knowledge of Medicare, Medicaid, Government, managed care, and Commercial Insurance filing regulations.
• Experience with Epic revenue cycle workflows, including Resolute Hospital Billing, claims, remittance, work queues, reporting, or post-implementation optimization.

Responsibilities

• Coordinate and lead the Revenue Cycle Operations, including hospital billing, cash posting, claims processing, AR follow-up, denial management, and related patient financial services.
• Create, maintain, and administer training, workflow standardization, and professional development programs to increase staff knowledge and performance.
• Identify, implement, and continuously improve revenue cycle and patient account processes across hospital billing and supporting workflows.
• Integrate revenue cycle processes into hospital systems workflows, including Epic Resolute Hospital Billing and related functions.
• Analyze and track volume indicators, financial performance, and KPIs such as days in AR, denial rate, and productivity.
• Maintain knowledge of Medicare, Medicaid, governmental, managed care, and commercial reimbursement methodologies and compliance.
• Oversee budgeting, vendor oversight, and contract performance; ensure patient financial experience is clear and compassionate.
• Role model Just Culture and organizational values; ensure HIPAA compliance.

Skills

Supervisory experience

Revenue cycle leadership

Epic revenue cycle

Medicare/Medicaid knowledge

Tools

Epic Resolute Hospital Billing

Epic Revenue Cycle Administration

Epic Cogito

Job description

Vail Health, Colorado's mountain medical system, seeks a Revenue Cycle Operations Leader to coordinate hospital billing, cash posting, claims processing, AR follow-up, denial management, and related patient financial services. You will build training programs and standardize workflows to boost performance.

Lead the Patient Financial Services team, manage budgets, oversee vendors, ensure Medicare/Medicaid and commercial payer compliance, and drive patient financial experience.