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Job summary
The Retirement Advantage, Inc. (TRA) is seeking a Client Relationship Manager in the United States to oversee a segment of qualified retirement plans. Responsibilities include promoting client retention, communicating with plan sponsors, and providing expert consultative advice. Candidates should have at least 5 years of retirement industry experience and excellent customer service skills. The role emphasizes education and problem resolution for plan sponsors, showcasing TRA's commitment to exceptional service and community reputation.
Qualifications
Minimum 5+ years of experience in the retirement industry.
College degree preferred.
Must have strong customer service and communication skills.
Responsibilities
Serve as primary Client Relationship Manager for qualified retirement plans.
Promote client retention and identify opportunities through customer service.
Consult with plan sponsors regarding plan design issues and recommend improvements.
Conduct plan reviews to educate the plan sponsor.
Engage in proactive outreach campaigns.
Skills
Exceptional customer service skills
Strong organizational skills
Problem-solving skills
Strong communication skills
Knowledge of qualified retirement plan regulations
Ability to track multiple tasks
Education
College degree preferred
5+ years of retirement industry experience
ASPPA QKA or ERPA designation preferred
Tools
Microsoft Office Suite
Job description
The Retirement Advantage, Inc. (TRA) is seeking a Client Relationship Manager in the United States to oversee a segment of qualified retirement plans. Responsibilities include promoting client retention, communicating with plan sponsors, and providing expert consultative advice. Candidates should have at least 5 years of retirement industry experience and excellent customer service skills. The role emphasizes education and problem resolution for plan sponsors, showcasing TRA's commitment to exceptional service and community reputation.