Strategic Research Admin Operations Specialist

University of Miami; Coral Gables (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

University of Miami is seeking an ORA Operations Specialist within the Office of Research Administration (ORA). The role serves as the central entry point for research administration inquiries, agreements, and sponsor communications, performing intake triage and routing to appropriate experts.

Responsibilities include proactive status updates, adherence to service levels, and cross-team collaboration to improve processes while maintaining compliance and accuracy across pre- and post-award

Qualifications

• Excellent organizational, analytical, interpersonal and written/oral communication skills.
• Strong attention to detail and ability to multi-task in a fast-paced environment.
• Proficiency with MS Office products and data entry tasks.
• Experience with sponsored research is preferred but not required.

Responsibilities

• Serve as central entry point for inquiries, agreements, and sponsor communications.
• Perform intake triage and route inquiries to subject matter experts.
• Explain requirements clearly and guide stakeholders to resolution and next steps.
• Maintain accurate records of work and monitor turnaround times.

Skills

Excellent communication

Organizational skills

Analytical thinking

Interpersonal skills

Attention to detail

Time management

Customer service

Data entry

Problem solving

Tools

MS Office

Job description

University of Miami is seeking an ORA Operations Specialist within the Office of Research Administration (ORA). The role serves as the central entry point for research administration inquiries, agreements, and sponsor communications, performing intake triage and routing to appropriate experts.

Responsibilities include proactive status updates, adherence to service levels, and cross-team collaboration to improve processes while maintaining compliance and accuracy across pre- and post-award