Strategic Relationship Banker

Texas Capital Bank; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Fertility and family building aids

Life and disability insurance

401K match

Paid leave programs

Paid holidays

PTO

Job summary

Texas Capital Bank in Plano seeks a friendly, detail‑oriented Banking Center teammate to deliver exceptional service and manage teller transactions with accuracy. You will uncover customer needs, refer banking solutions, open accounts for walk-ins, and handle deposits, withdrawals and wires, while ensuring compliance with regulations and a high‑touch, personal approach.

This full‑time on‑site role emphasizes team collaboration, strong communication, and the ability to multitask in a fast‑paced

Qualifications

• Must have at least a high school diploma or equivalent.
• Minimum 2 years of banking center experience preferred, with customer service and cash handling exposure.
• Strong communication and interpersonal skills with a customer‑first mindset.

Responsibilities

• Establish, retain and deepen customer relationships by executing relationship management strategies and performing efficient and accurate banking transactions.
• Uncover the needs of new and existing customers and refer them to relevant solutions and experts within the bank.
• Proactive customer outreach aligned to a high‑touch engagement model; make proactive calls to existing and prospective customers.
• Open accounts for walk-ins and coordinate documentation to ensure compliance with banking regulations.
• Handle teller activity including deposits, withdrawals, wire transfers, and other client requests with exceptional service.

Skills

Customer service

Relationship management

Cash handling

Multitasking

Communication skills

Education

High school diploma or equivalent

Tools

Salesforce

MS Office

Job description

Texas Capital Bank in Plano seeks a friendly, detail‑oriented Banking Center teammate to deliver exceptional service and manage teller transactions with accuracy. You will uncover customer needs, refer banking solutions, open accounts for walk-ins, and handle deposits, withdrawals and wires, while ensuring compliance with regulations and a high‑touch, personal approach.

This full‑time on‑site role emphasizes team collaboration, strong communication, and the ability to multitask in a fast‑paced