Strategic Relationship Banker

Texas-Capital-Bank; Fort Worth (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance program

Wellness program

Fertility and family building aids

Life and disability insurance

401K with match

Paid leave and holidays

Job summary

Texas Capital Bank is seeking a customer-focused banking professional to establish and deepen relationships within the Fort Worth area. You will handle teller duties, open new accounts, and refer clients to the bank's products and specialists.

This role emphasizes high-quality service and regulatory compliance. Ideal candidates bring 2+ years in a banking center, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• 2+ years banking center experience.
• Customer service and cash handling experience.
• Knowledge of deposits and lending products.
• Strong communication and problem-solving skills.
• Able to travel within the metro area.

Responsibilities

• Establish, retain and deepen customer relationships by executing relationship management strategies and performing efficient and accurate banking transactions.
• Uncover the needs of new and existing customers and refer them to the relevant solutions, services, and experts available within the bank.
• Proactive customer outreach that is aligned to our high-touch engagement model.
• Proactive phone calls to both existing and prospect customers.
• Develop a strong understanding of the consumer and small business solutions and service offerings to best answer questions from prospects.
• Handle all banking transaction, teller activity and client requests with exceptional customer experience.
• Open accounts for new walk-in; coordinate legal account documentation to ensure compliance with all relevant banking regulations.
• Assist in community awareness events to increase bank outreach and foster new business opportunities.
• Assist management with various operational duties and responsibilities.
• Abide by Texas Capital Bank policies, procedures, and regulatory compliance guidelines.

Skills

Customer service

Relationship management

Cash handling

Multitasking

Communication skills

Salesforce

PC/Office

Attention to detail

Team player

Local travel

Tools

Salesforce

Job description

Texas Capital Bank is seeking a customer-focused banking professional to establish and deepen relationships within the Fort Worth area. You will handle teller duties, open new accounts, and refer clients to the bank's products and specialists.

This role emphasizes high-quality service and regulatory compliance. Ideal candidates bring 2+ years in a banking center, strong communication, and the ability to multitask in a fast-paced environment.