Strategic Relationship Banker

Texas Capital; Fort Worth, Arlington, Dallas (TX, TX, TX); Presencial; USD 38 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid time off

401K match

Employee wellness program

Resumo da oferta

Texas Capital Bank seeks a Banking Center Specialist to establish and deepen customer relationships and perform banking transactions, including deposits, withdrawals, and wires. You will identify client needs and refer to the right solutions, while engaging in proactive outreach.

Role emphasizes high-touch service, collaboration across teams, and adherence to bank policies. Travel between Fort Worth and other regional offices may be required; strong communication and cash handling skills are

Qualificações

• Minimum of 2 years banking center experience preferred, including customer service, relationship management and cash handling.
• Knowledge of banking products and services including deposits, lending and other financial services.
• Ability to multitask and problem solve in a fast-paced environment to accomplish many tasks efficiently.
• Professional experience anticipating common customer concerns and analyzing current procedures for improvements.

Responsabilidades

• Establish, retain and deepen customer relationships by executing relationship management strategies and performing banking transactions.
• Uncover the needs of new and existing customers and refer them to the relevant solutions, services, and experts available within the bank.
• Proactive customer outreach that is aligned to our high-touch engagement model.
• Proactive phone calls to both existing and prospect customers.
• Develop a strong understanding of consumer and small business solutions to answer questions from prospects.
• Handle all banking transactions, teller activity and client requests with exceptional customer experience.

Conhecimentos

Customer relationship management

Cash handling

Communication skills

Team player

Problem solving

Sales referrals

Ferramentas

Salesforce

Microsoft Excel

Microsoft Word

Descrição da oferta de emprego

Texas Capital Bank seeks a Banking Center Specialist to establish and deepen customer relationships and perform banking transactions, including deposits, withdrawals, and wires. You will identify client needs and refer to the right solutions, while engaging in proactive outreach.

Role emphasizes high-touch service, collaboration across teams, and adherence to bank policies. Travel between Fort Worth and other regional offices may be required; strong communication and cash handling skills are