Strategic RCM Director — Revenue Cycle Leadership

Acuity Eye Group; Arcadia (CA); On-site; USD 170,000 - 200,000; Full time

Benefits offered by this job

N/A

Job summary

Acuity Eye Group in Arcadia, CA seeks a Director of Revenue Cycle Management to oversee billing operations, AR, denials, and patient collections, ensuring accurate reimbursement and strong financial performance. You will lead a team, monitor results, and remove barriers to seamless revenue flow.

The role requires 8+ years in healthcare RCM, leadership experience, and knowledge of payer requirements and common software such as Nextech Practice Management System and EMR.

Qualifications

• 8+ years of healthcare revenue cycle experience, preferably in physician practice management.
• Prior leadership overseeing billing, AR, collections, or multiple revenue cycle functions.
• Strong knowledge of insurance billing, reimbursement, denials, appeals, and payer requirements.
• Experience analyzing financial and operational reports to drive performance.
• Strong leadership, communication, organization, and problem-solving skills.
• Ability to thrive in a dynamic team, adapt to changing priorities.
• Experience with California-based insurance payers preferred but not required.
• Experience with Nextech Practice Management System and EMR preferred but not required.

Responsibilities

• Oversee billing, AR, denial management, payment posting, patient collections, and account resolution.
• Ensure claims are submitted accurately and timely, and follow-up is completed before payer deadlines.
• Monitor unbilled encounters, aging AR, denials, zero-pay claims, underpayments, and other revenue opportunities.
• Develop and implement action plans to improve reimbursement and prevent avoidable revenue loss.
• Manage and support RCM managers and team leads, with clear ownership of daily operations.
• Set performance expectations, productivity goals, and quality standards; review results and address performance gaps.
• Provide coaching, training, and support to improve staff accuracy, productivity, and consistency.
• Ensure managers and team leads follow through on assigned action items and communicate barriers promptly.
• Monitor key performance indicators, including collections, AR aging, denial rates, days in AR, and billing turnaround time.
• Review trends, identify risks, and provide leadership with timely, accurate reporting.
• Track progress against established goals and ensure corrective actions are completed.
• Maintain consistent workflows, documented procedures, and appropriate controls across RCM functions.
• Partner with physicians, practice managers, IT, vendors, and other departments to resolve issues affecting reimbursement.
• Ensure compliance with payer requirements, billing regulations, contractual obligations, and filing and appeal deadlines.
• Identify system, workflow, and training issues and implement practical solutions.

Skills

RCM leadership

Staff coaching

Communication

Problem solving

Team collaboration

Data-driven

Education

Tools

Nextech Practice Management System

EMR

Job description

Acuity Eye Group in Arcadia, CA seeks a Director of Revenue Cycle Management to oversee billing operations, AR, denials, and patient collections, ensuring accurate reimbursement and strong financial performance. You will lead a team, monitor results, and remove barriers to seamless revenue flow.

The role requires 8+ years in healthcare RCM, leadership experience, and knowledge of payer requirements and common software such as Nextech Practice Management System and EMR.