Strategic Quality Improvement Coordinator

Kitsap Mental Health Services; Bremerton (WA); On-site; USD 56,000 - 71,000; Full time

Benefits offered by this job

Comprehensive Health, Dental & Vision

PTO & Holidays

Fully Paid YMCA Membership

Life & Disability Insurance

Student Loan Assistance

403(b) Retirement Plan

Employee Assistance Program

Pet Insurance

Wellness App

Collaborative team environment

Job summary

Kitsap Mental Health Services in Bremerton, WA, is seeking a Quality Improvement Projects Coordinator to drive organization-wide quality initiatives and support patient safety, compliance, and performance improvement. You will coordinate projects and collaborate with clinical, operational, and administrative teams.

The role emphasizes project management, data interpretation, and cross-disciplinary teamwork in a fast-paced health care setting.

Qualifications

• Bachelor's degree in healthcare administration, public health, nursing, business administration, Health Sciences, or related field required.
• High school diploma or GED accepted with 5 years of experience in healthcare quality improvement, project coordination, performance improvement, or related field and two years of experience coordinating multiple projects and working with multidisciplinary teams.

Responsibilities

• Coordinate quality improvement projects from initiation through completion.
• Develop and maintain QI project plans, timelines, and tracking tools.
• Monitor QI project milestones, deliverables, risks, and barriers, escalating concerns as appropriate.
• Facilitate QI project meetings and maintain agendas, action items, meeting minutes, and follow-up activities.
• Track project progress and prepare status updates for leadership, committees, and stakeholders.
• Maintain a centralized inventory of quality improvement initiatives and associated documentation.
• Support the design, implementation, and evaluation of quality improvement initiatives using established improvement methodologies.
• Facilitate multidisciplinary teams in identifying improvement opportunities and implementing solutions.
• Assist with process mapping, workflow analysis, root cause analysis, and action planning activities.
• Promote the use of evidence-based practices and performance improvement principles throughout the organization.
• Collaborate with the Quality Data Analyst and project stakeholders to identify project measures and reporting needs.
• Monitor project performance metrics and outcome measures.
• Assist in interpreting and communicating performance data to project teams and leadership.
• Use available data and reports to support project decision-making, sustainability planning, and performance monitoring.
• Serve as a liaison among departments participating in improvement initiatives.
• Foster collaboration and engagement among clinical, operational, and administrative stakeholders.
• Coordinate communications related to project goals, progress, outcomes, and lessons learned.
• Support leaders in implementing and sustaining process improvements.
• Support organizational readiness activities for regulatory, accreditation, and certification requirements.
• Assist with performance improvement documentation and evidence collection for regulatory surveys and accreditation reviews.
• Monitor improvement activities to ensure alignment with organizational policies and applicable quality standards.
• Assist with departmental planning, annual goals, and strategic quality initiatives.

Skills

Project coordination

Organizational skills

Time management

Facilitation

Communication

Interpersonal skills

Critical thinking

Problem solving

Education

Bachelor's degree in healthcare administration

High school diploma or GED + 5 years healthcare quality improvement experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

SharePoint

Job description

Kitsap Mental Health Services in Bremerton, WA, is seeking a Quality Improvement Projects Coordinator to drive organization-wide quality initiatives and support patient safety, compliance, and performance improvement. You will coordinate projects and collaborate with clinical, operational, and administrative teams.

The role emphasizes project management, data interpretation, and cross-disciplinary teamwork in a fast-paced health care setting.