Strategic Provider Communications Lead - Remote

Gainwell Technologies; Northern (KY); Hybrid; USD 48,000 - 69,000; Full time

Benefits offered by this job

401(k) employer match

Health benefits

Educational assistance

Generous vacation policy

Job summary

Gainwell Technologies seeks a Provider Communications Lead to plan, develop, and manage provider-facing publications that support Medicaid program operations, provider education, regulatory compliance, and stakeholder engagement.

You will serve as a key resource for provider communications, ensuring materials are accurate, timely, consistent, and easy to understand, aligned with client and organizational requirements. Remote US role with broad impact.

Qualifications

• 5+ years of experience developing professional communications, publications, educational materials, or related content.
• Exceptional writing, editing, proofreading, and verbal communication skills with strong attention to detail.
• Demonstrated experience translating complex healthcare, regulatory, policy, or operational information into clear and actionable communications.
• Experience developing provider-facing publications, communication campaigns, educational materials, or similar professional content.
• Knowledge of Medicaid, Medicare, healthcare policy, provider services, managed care, or healthcare administration.
• Strong project management and organizational skills with the ability to manage multiple priorities, stakeholders, and deadlines.

Responsibilities

• Develop, review, edit, and publish provider-facing communications, including newsletters, bulletins, alerts, policy updates, educational materials, and other provider resources.
• Translate complex healthcare policies, regulatory requirements, and operational changes into clear, concise, and actionable communications for healthcare providers.
• Collaborate with business partners, subject matter experts, compliance teams, provider relations teams, and client stakeholders to ensure communications are accurate, consistent, and timely.
• Manage publication schedules, communication calendars, content development, reviews, and approval workflows across multiple projects and deadlines.
• Support provider outreach and education initiatives through written communications, presentations, webinars, training materials, and other educational content.

Skills

Provider communications

Healthcare writing

Editing

Policy translation

Job description

Gainwell Technologies seeks a Provider Communications Lead to plan, develop, and manage provider-facing publications that support Medicaid program operations, provider education, regulatory compliance, and stakeholder engagement.

You will serve as a key resource for provider communications, ensuring materials are accurate, timely, consistent, and easy to understand, aligned with client and organizational requirements. Remote US role with broad impact.