STRATEGIC PROJECTS MANAGER

Nyc-Housing-Authority; New York (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

New York City Housing Authority (NYCHA) is seeking a Strategic Project Manager to support the Office of the Vice President of Special Projects. The role provides operational, strategic, and administrative support to advance unit priorities and improve organizational effectiveness.

The selected candidate will liaison with staff, lead strategic planning, and manage special projects across teams, with flexibility for evenings and weekends as needed to support events and initiatives.

Qualifications

• Bachelor's degree and two years of community work or related experience.
• Alternative: high school diploma with six years of related experience.
• Equivalent combination of education/experience with at least one year of experience.

Responsibilities

• Serve as a liaison between the Vice President and unit staff to facilitate communication.
• Support strategic planning initiatives and change management efforts.
• Develop and strengthen operational systems and project management processes.
• Monitor and analyze performance metrics and service delivery outcomes.
• Manage sensitive and high-priority matters for the Vice President.
• Represent the Vice President in meetings and interdepartmental collaborations.
• Lead and manage special projects and additional assignments.
• Perform related duties in support of departmental operations and objectives.
• Ability to work flexible hours including evenings and weekends.

Skills

Community organizing

Coalition-building

Stakeholder engagement

Project management

Communication skills

Analytical skills

Education

Bachelor's degree

High school diploma or equivalent

Tools

Microsoft Office Suite

Zoom

Microsoft Teams

Visio

Job description

New York City Housing Authority (NYCHA), the largest public housing authority in North America, was established in 1934 to provide safe, affordable housing to low- and moderate-income New Yorkers. NYCHA serves approximately 1 in 17 New Yorkers through more than 177,000 apartments across 335 developments, including public housing, Section 8, PACT/RAD, and Preservation Trust programs.

The Resident Services, Partnerships, & Initiatives (RSPI) division connects residents with programs, services, and opportunities that promote strong, thriving communities. Through partnerships with community organizations, government agencies, and private-sector stakeholders, RSPI advances economic opportunity, health equity, civic engagement, leadership development, and community-based programming throughout NYCHA developments.

The Special Projects Unit oversees resident-centered initiatives, leadership trainings, and cross-agency collaborations designed to strengthen communities and empower resident leadership. The unit also coordinates community partnerships, public safety initiatives, and special event requests on NYCHA property.

Position Overview

The Special Projects Unit is seeking an experienced Strategic Project Manager to support the Office of the Vice President. Reporting directly to the Vice President of Special Projects, the selected candidate will provide operational, strategic, and administrative support to advance unit priorities and improve organizational effectiveness.

Key Responsibilities

• Serve as a liaison between the Vice President and unit staff to facilitate communication, identify operational challenges and develop effective solutions.
• Support strategic planning initiatives, change management efforts, and business process improvement projects within the Special Projects Unit.
• Develop and strengthen operational systems and project management processes to improve coordination and collaboration across teams.
• Monitor, evaluate, and analyze divisional performance metrics and service delivery outcomes; recommend process improvements to enhance efficiency and effectiveness.
• Manage sensitive and high priority matters on behalf of the Vice President, including personnel-related issues, correspondence, and special initiatives that support organizational infrastructure and growth.
• Represent the Vice President and the Special Projects Unit in meetings, interdepartmental collaborations, and internal/external working groups and committees.
• Lead and manage special projects and additional assignments as needed.
• Perform related duties in support of departmental operations and strategic objectives.
• Ability to work flexible hours, including evenings and weekends, as required to support events, meetings, and special projects.

Additional Information

• NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
• NYCHA residents are encouraged to apply.
• NYCHA provides benefits that include:
  • a choice of medical coverage plans
  • deferred compensation plans
  • a defined pension benefit plan as a member of the New York City Employees' Retirement System (NYCERS).

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• Bachelor's degree from an accredited college or university.
• Demonstrated experience in community organizing, coalition-building, stakeholder engagement, or consensus-building initiatives.
• Proven ability to lead complex projects, implement systems, and apply operational best practices.
• Strong organizational, analytical, quantitative, and qualitative problem-solving skills.
• Excellent written and verbal communication skills with exceptional attention to detail.
• Experience working with NYCHA residents and/or public housing communities preferred.
• Self-motivated strategic thinker with strong project management and decision-making abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and virtual collaboration platforms such as Zoom and Microsoft Teams.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.