Strategic Programs Lead — Delivery & Growth

Black Box; Plano (TX); Vor Ort; USD 120.000 - 160.000; Vollzeit

Zusammenfassung

Black Box in Plano, Texas is seeking an experienced Senior Program Manager to drive end-to-end project delivery across multiple industries using PMO standards. You will oversee scope, budgets, schedules, quality and client relationships to ensure high-value outcomes.

The role requires leadership across cross-functional teams, risk management, contract administration, and proactive communication with executives.

Qualifikationen

• Bachelor's degree or equivalent; master's preferred.
• PM certifications (PMP, Six Sigma, Agile, SCRUM) preferred.
• Minimum 5 years of program management in tech services.
• Strong collaboration and communication; stakeholder management.
• Willingness to travel up to 20%.

Aufgaben

• Lead program planning and execution per PMO standards.
• Mentor delivery of programs to meet KPIs and SLAs.
• Direct all program phases from inception to completion.
• Develop budgets, schedules and performance standards.
• Communicate program status to leadership and clients.
• Manage risks and issues with timely escalation.
• Collaborate across departments to align initiatives.
• Oversee proposals, budgets, and contract terms.

Kenntnisse

Accountability

Customer Focus

Business Acumen

Decision Making

Results Focused

Ausbildung

Bachelor's degree in CS/IS/Business or related field

PMI/PMP or Six Sigma/Agile/SCRUM certification

5+ years program management experience in technology services

Tools

MS Office

MS Project

SharePoint

Salesforce.com

ERP

Cloud-based tech systems

Workforce management tools

Jobbeschreibung

Black Box in Plano, Texas is seeking an experienced Senior Program Manager to drive end-to-end project delivery across multiple industries using PMO standards. You will oversee scope, budgets, schedules, quality and client relationships to ensure high-value outcomes.

The role requires leadership across cross-functional teams, risk management, contract administration, and proactive communication with executives.