Strategic Program Manager Remote (USA)

Resident Home, LLC.; Tampa (FL); Remote; USD 130,000 - 160,000; Full time

Benefits offered by this job

Remote-first

HSA contributions

401K with company match

PTO – take what you need

Wellness benefits

Work-from-home stipend

Free mattress discount

Job summary

Ashley Digital, the e-commerce engine behind Ashley Furniture Industries, seeks a Strategic Program Manager to own financial and operational reporting cadences for executive leadership. You will translate input signals into sharp, structured outputs with precision, handling ambiguity and detail in a fast-paced setting.

Based in a remote-first environment, you will partner with senior leaders to ensure accurate MBRs/QBRs, craft concise materials, and drive accountability across stakeholders.

Qualifications

• 3-5 years in high-growth tech, ops, banking, consulting or similar roles with strong executive communication.
• Experience with financial and operational data for executive reporting cycles.
• Experience in investment banking, private equity, or management consulting is strongly preferred.
• Ability to structure ambiguous problems and synthesize large amounts of information.
• Strong ability to create polished, executive-level materials.

Responsibilities

• Own the MBR/QBR process and related business infra read-outs for executive updates.
• Build concise, high-quality presentations communicating insights and trends.
• Shape messaging and maintain a consistent operating cadence with senior leaders.
• Prepare materials for executive forums aligned to key priorities.
• Identify themes, risks, and opportunities across the business.
• Drive follow-through on actions and decisions with stakeholders.
• Improve information gathering and communication across the org.
• Manage critical workstreams from start to finish as a trusted partner.

Skills

Executive reporting

Financial analysis

Cross-functional coordination

Presentation skills

Ambiguity management

Job description

THE BIGGEST NAME IN HOME. THE BOLDEST TEAM IN E-COMMERCE.

Ashley Digital is the e-commerce engine behind Ashley Furniture Industries — one of the most recognized home brands in the world. As the world's largest manufacturer of home furnishings and the largest furniture store brand in North America, Ashley is in a category unto itself. Our team sits at the intersection of world-class retail and digital innovation, driving the e-commerce experience for millions of customers across every platform and touchpoint.If you’ve shopped online for a mattress in the last decade, there’s a good chance you’ve already experienced our award-winning Nectar Sleep and DreamCloud.We're a fast-moving, highly collaborative team operating at a transformational moment, and we're charged with shaping how people discover, explore, and buy home furnishings. Our expertise spans data science, performance marketing, product, and creative, and our work reaches millions of customers every day.It's a rare combination: the energy of a tech company, the stability of an industry leader, and the opportunity to build something truly significant. If you're energized by transformation, collaboration, and meaningful impact at scale, Ashley Digital is where ambition meets opportunity.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

Job Overview:

The Strategic Program Manager is a high-impact, execution-focused role at the center of Ashley Digital's operating and reporting rhythm. This individual will partner closely with senior leadership to own the structure and quality of the company's financial and operational reporting cadence — including MBRs, QBRs, and business infrastructure read-outs — ensuring information is accurate, well-organized, and decision-ready. At its core, this role is about synthesis and precision. You will take financial, operational, and cross-functional inputs and translate them into sharp, structured outputs that reflect what matters most. This is a hands-on role for someone who is equally comfortable operating in ambiguity and executing at a high level of detail. Success requires strong judgment, exceptional work ethic, and the ability to consistently produce high-quality work under tight timelines.

What You’ll Be Doing:

• Own the MBR/QBR process and related business infrastructure read-outs — gathering inputs, synthesizing findings, and presenting clear, decision-ready updates to the Executive team
• Build concise, high-quality presentations that communicate key insights, trends, and updates with precision and clarity
• Partner closely with senior leaders to shape messaging, structure communication, and maintain a consistent operating cadence
• Prepare materials for executive forums, ensuring content is tightly constructed, well-supported, and aligned to key priorities
• Identify key themes, risks, and opportunities across the business by connecting signals across multiple inputs, and educating cross functional teams as needed
• Drive follow-through on key actions and decisions, ensuring alignment and accountability across stakeholders
• Continuously improve how information is gathered, structured, and communicated across the organization
• Operate as a trusted, detail-oriented partner who can independently manage critical workstreams from start to finish
• The responsibilities described above are not exhaustive. You may be asked, from time to time and as reasonably required by business needs, to perform other duties consistent with your skills and role, including work for or on behalf of our related entities. This job description does not constitute a contract of employment and may be modified at any time, subject to applicable law

Skills & Qualifications:

• 3-5 years of experience in high-growth technology companies, business operations, banking, consulting, or roles requiring strong written communication and cross-functional coordination with executive leadership
• Comfort working with financial and operational data to support executive reporting cycles.
• Experience in investment banking, private equity, or management consulting (special projects/chief of staff functions) strongly preferred.
• Exceptional ability to structure ambiguous problems and synthesize large amounts of information into clear, concise outputs
• Strong presentation skills, with a demonstrated ability to create polished, executive-level materials
• High attention to detail and consistently strong judgment on what matters and how to communicate it
• Ability to operate with speed and precision in a fast-paced, high-expectation environment
• Comfortable working with senior leaders and navigating cross-functional stakeholders
• Strong ownership mindset and willingness to take on highly iterative, detail-oriented work
• Experience in high-growth, e-commerce, or direct-to-consumer businesses is a plus

What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• HSA company contributions
• 401K with company match component
• “Take what you need” PTO
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $130,000-$160,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [e-mail]

Ashley Digital is a privately-held company headquartered in Tampa, FL with offices in New York City, London and Tel Aviv. Learn more at: https://www.residenthome.com

Ashley Digital is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Ashley Digital is proud to be a remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.

#LI-REMOTE

Ashley Digital participates in E-Verify.