Strategic Program Manager: Customer Growth Leader

Vanguard EMS, Inc.; Beaverton (OR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K with employer match

Paid time off

Paid holidays

Profit sharing

Job summary

Vanguard EMS, Inc. seeks a Program Manager to provide a single point of focus for customer programs and align cross-functional teams to meet customer expectations.

You will manage reviews, communications, and ensure profitability while engaging senior management throughout the program lifecycle. The role emphasizes leadership, strategic planning, and a hands-on approach to solve program issues, with a clear focus on expanding business with existing customers and delivering value to clients and

Qualifications

• Requires strong leadership and teambuilding skills with self-motivation and problem-solving abilities.
• Excellent time management and ability to prioritize multiple projects and coordinate resources.
• Proficiency in using technology to achieve business goals and maintain program profitability.
• Customer-focused approach with hands-on sales orientation when pursuing new business.

Responsibilities

• Act as the single point of focus for designated customer programs and manage customer expectations.
• Lead cross-functional program teams and communicate requirements to management.
• Ensure executive engagement in the program and conduct regular status reviews.
• Monitor program profitability and address issues through cross-functional processes.
• Identify, pursue, and win new business from existing customers.

Skills

Leadership

Team building

Time management

Effective communication

Problem solving

Self-motivation

Hands-on mentality

Education

Bachelor's Degree in business or related field

Master's Degree in Business or related field (preferred)

Job description

Vanguard EMS, Inc. seeks a Program Manager to provide a single point of focus for customer programs and align cross-functional teams to meet customer expectations.

You will manage reviews, communications, and ensure profitability while engaging senior management throughout the program lifecycle. The role emphasizes leadership, strategic planning, and a hands-on approach to solve program issues, with a clear focus on expanding business with existing customers and delivering value to clients and