Strategic Program Manager – Content Integrity & Risk

Xai; Palo Alto (CA); On-site; USD 110,000 - 145,000; Full time

Benefits offered by this job

Equity

Medical coverage

Vision coverage

Dental coverage

401(k)

Disability insurance

Life insurance

Job summary

SpaceXAI is seeking a Safety Integrity Program Manager, Harmful Activity, to lead priorities, measures, and system health across upstream systems and downstream operations. You will translate policy constraints into practical workflows and drive cross-functional teams to improve coverage, precision, and enforcement quality at scale.

You are an experienced program manager with a background in content integrity or risk programs, capable of turning operational signals into lasting improvements in a

Qualifications

• 5+ years in content integrity, safety operations, abuse operations, or related program roles supporting enforcement or risk programs at scale.
• Experience owning or supporting program priorities, measures, and operational health for content or risk domains.
• Working knowledge of harmful activity domains and how policy, legal, and technical constraints shape response.
• Experience translating policy or legal requirements into practical workflows, controls, and escalation paths.
• Experience working with automated or model-driven enforcement systems, including detection, classifiers, or policy automation.
• Proven ability to drive cross-functional work with Product, Engineering, Policy, Legal, and Operations partners.
• Strong analytical skills with experience using operational data to identify gaps, prioritize interventions, and track outcomes.
• Clear written and verbal communication; able to brief leadership and document standards, decisions, and recommendations.

Responsibilities

• Drive priorities, measures, and system health for harmful activity, and continuously improve execution.
• Set requirements and success criteria for detection and automation, and drive Product, Engineering, and Operations to improve coverage, precision, and enforcement quality at scale.
• Translate legal, policy, and technical constraints into practical requirements, workflows, controls, and escalation paths for Product, Engineering, and Operations.
• Identify gaps in the current framework and drive enhancements to policies, procedures, controls, and workflows.
• Own escalations, quality assurance, and complex case patterns for residual volume, and use those signals to harden standards and automation over time.
• Align and drive Product, Engineering, Policy, Legal, and Operations partners to resolve dependencies, make decisions, and move critical work forward with clear accountable ownership.
• Build and maintain the documentation, guidance, and operating standards that embed consistent execution across the program.
• Monitor relevant regulatory developments, assess impact on the program, and ensure requirements stay accurate and executable.
• Track and report operational performance, risks, and improvement opportunities with clear recommendations for leadership.

Skills

Content integrity

Safety operations

Risk programs

Cross-functional leadership

Policy automation

Data analysis

Communication

Job description

SpaceXAI is seeking a Safety Integrity Program Manager, Harmful Activity, to lead priorities, measures, and system health across upstream systems and downstream operations. You will translate policy constraints into practical workflows and drive cross-functional teams to improve coverage, precision, and enforcement quality at scale.

You are an experienced program manager with a background in content integrity or risk programs, capable of turning operational signals into lasting improvements in a