Strategic Product Manager: Customer Growth

T-MOBILE USA, Inc.; Factoria (WA); On-site; USD 100,000 - 181,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Up to 12 paid holidays

Paid parental and family leave

Job summary

T-Mobile USA, Inc. is seeking aProduct Manager to own end-to-end product strategy, roadmap, and delivery. You will lead cross-functional teams across development, marketing, and sales to drive growth and customer value.

You will conduct market research, define requirements, and translate strategy into actionable backlogs for moderately complex products. This role emphasizes customer empathy, analytical rigor, and strong stakeholder management.

Qualifications

• Bachelor's degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience.
• 4-7 years relevant Product Management experience in an agile software product development environment.
• Proven ability to translate strategy into actionable backlog and requirements.
• Excellent analytical, communication and leadership skills.

Responsibilities

• Owns product end to end for products or features with moderate complexity and scope, including vision and roadmap.
• Identify target customers and conduct market research to inform product direction.
• Collaborate with stakeholders to understand customer experiences and opportunities.
• Perform quantitative and qualitative analysis to identify insights and ROI opportunities.
• Lead cross-functional teams to deliver features and ensure timely releases.
• Create and maintain dashboards and reports tracking product health and success metrics.
• Support GTM activities and partner with marketing, sales, and external partners.
• Drive product funding approvals and manage adoption tools and training materials.

Skills

Agile Methodology

Backlog Management

Business Acumen

Data Analysis

Market Research

Product Management

Stakeholder Management

Strategic Thinking

Technical Writing

User Experience (UX)

Salesforce Proficiency

Billing Systems

Education

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience

Job description

T-Mobile USA, Inc. is seeking aProduct Manager to own end-to-end product strategy, roadmap, and delivery. You will lead cross-functional teams across development, marketing, and sales to drive growth and customer value.

You will conduct market research, define requirements, and translate strategy into actionable backlogs for moderately complex products. This role emphasizes customer empathy, analytical rigor, and strong stakeholder management.