Strategic Product Manager — Content Testing & Insights

Amazon; Arlington (VA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Arlington, VA seeks a Product Manager to lead the Reputation Marketing & Insights content testing research program. You will shape what to measure, how insights are delivered, and how the program evolves to meet changing business needs.

You own the research capability and its output while coordinating with vendors and testing platforms as tooling. You will drive cross‑functional alignment, manage the intake backlog, and develop scalable processes to deliver timely

Qualifications

• 5+ years conducting strategic market research to generate insights for business or communications decisions
• Strong familiarity with quantitative survey research and message testing techniques
• Program and client management experience across multiple stakeholders
• Experience in product management or owning a research/product/insights program end‑to‑end
• Ability to translate results into digestible reports and actionable guidance
• Experience communicating with technical and non‑technical audiences, including senior leadership
• Proven ability to work in an interdependent team and scale processes
• Familiarity with Python and basic generative AI

Responsibilities

• Partner with the product lead on the strategy and roadmap for the content testing research program
• Own end‑to‑end lifecycle from intake to delivery and adoption measurement
• Own the content testing backlog and prioritize trade‑offs between depth and speed
• Own analytic output and reporting standards enabling go/no‑go decisions
• Own content testing insights repository and meta‑analyses for cross-team scale
• Define success metrics distinguishing outputs from outcomes
• Scale the program across CCR and partner teams
• Continuously simplify and improve processes and documentation
• Engage internal customers to understand needs and gaps
• Evaluate and deploy AI capabilities to accelerate workflows
• Identify opportunities to simplify processes and improve insights delivery
• Challenge methodologies and propose new approaches when warranted
• Conduct ad‑hoc foundational research when needed

Skills

Quantitative research

Qualitative research

Product management

Stakeholder management

Vendor management

Python

Generative AI

SQL

A/B testing

Cross-functional teams

Tools

Content testing platforms

A/B testing platforms

Python

Job description

Amazon.com Services LLC in Arlington, VA seeks a Product Manager to lead the Reputation Marketing & Insights content testing research program. You will shape what to measure, how insights are delivered, and how the program evolves to meet changing business needs.

You own the research capability and its output while coordinating with vendors and testing platforms as tooling. You will drive cross‑functional alignment, manage the intake backlog, and develop scalable processes to deliver timely