Strategic Product Leader, Research & Partner Engagement

Citi; New York (NY); On-site; USD 170,000 - 300,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off packages

Job summary

Citi is seeking a Head of Product Strategy, Research & Partner Engagement in New York to shape the DCX roadmap and align digital initiatives with Citi’s Card and Wealth portfolios. You will lead a cross-functional team, synthesize customer insights, and present strategic recommendations to executives.

The role requires deep experience in product strategy, senior stakeholder management, and a track record of driving investments and measurable outcomes in a large, matrixed organization.

Qualifications

• 15+ years in product strategy, digital product management, or related fields in financial services/tech.
• Proven ability to translate insights into roadmaps and measurable outcomes.
• Experience managing senior executive relationships and driving alignment in matrixed organizations.

Responsibilities

• Lead Product Strategy, Research & Partner Engagement (team ~15–20) and synthesize insights into strategic roadmaps.
• Develop framework to identify customer needs, tech trends and opportunities.
• Evaluate emerging technologies, incl. AI, for impact on CX and performance.
• Serve as strategic interface between DCX and Branded/Co-Brand, Marketing, Risk and Operations.
• Lead executive governance forums and routine decision-making processes.
• Oversee customer research programs to uncover unmet needs and opportunities.
• Maintain competitive intelligence and market monitoring for leadership.
• Support executive communications and board-level materials with clear narratives.

Skills

Strategic thinking

Analytical skills

Executive stakeholder management

Communication storytelling

Leadership and mentoring

Cross-functional collaboration

Ambiguity navigation

Education

Bachelor's degree (BA/BS)

Master's degree (MBA/MS) preferred

Job description

Citi is seeking a Head of Product Strategy, Research & Partner Engagement in New York to shape the DCX roadmap and align digital initiatives with Citi’s Card and Wealth portfolios. You will lead a cross-functional team, synthesize customer insights, and present strategic recommendations to executives.

The role requires deep experience in product strategy, senior stakeholder management, and a track record of driving investments and measurable outcomes in a large, matrixed organization.